Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Lead Patient Care Coordinator - Chestnut Hill, MA
Job
Neem Medical Spa
Newton, MA (In Person)
$62,400 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
68
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Lead Patient Care Coordinator - Chestnut Hill, MA Neem Medical Spa - 5.0 Chestnut Hill, MA Job Details Full-time $25 - $35 an hour 1 hour ago Benefits 401(k) Paid time off 401(k) matching Retirement plan Qualifications Record keeping Customer communication Health insurance claim processing Collaboration Medical scheduling Attention to detail Organizational skills Leading team collaboration initiatives Dental office experience Patient insurance coordination Clinical team leadership Managing patient records Medical terminology Team motivation (leadership skill) Full Job Description Overview We are seeking a dynamic and compassionate Lead Patient Care Coordinator to join our team in Chestnut Hill, MA. This pivotal role combines leadership, organization, and patient-centered care to ensure a seamless experience for patients and support the clinical team. As a Lead Patient Care Coordinator, you will oversee daily administrative operations, coordinate patient scheduling, and foster a welcoming environment that promotes excellent healthcare delivery. This is an exciting opportunity for someone passionate about healthcare support and eager to lead with energy and dedication. Responsibilities Supervise and mentor the patient care team to ensure efficient clinic operations and exceptional patient service Coordinate patient appointments, follow-ups, and referrals with precision and professionalism Manage patient check-in and check-out processes, ensuring accuracy and confidentiality of all information Maintain comprehensive medical records in compliance with privacy regulations and organizational policies Manage and oversee all incoming leads, inquiries, and consultation requests. Convert consultations into booked treatments and membership enrollments. Collaborate with clinical staff to facilitate smooth communication between patients and healthcare providers Lead efforts to improve patient experience by implementing best practices in office procedures and customer service Requirements Proven experience working in a medical or dental office environment, demonstrating familiarity with healthcare workflows Strong knowledge of medical terminology to accurately communicate with patients and staff Excellent medical administrative skills, including appointment scheduling, record keeping, and insurance processing Prior office experience that highlights organizational skills, multitasking ability, and attention to detail Experience working specifically in dental or healthcare offices is highly desirable Ability to lead a team effectively while maintaining a positive, energetic attitude Exceptional communication skills to engage with patients empathetically and professionally Join us in making a difference by providing outstanding support in a fast-paced healthcare setting. We value energetic leaders who thrive on creating positive experiences for patients while guiding their team toward excellence.