Director of Behavioral Health Services

Job Listing ID:

4496884

Job Title:

Director of Behavioral Health Services

Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

05/22/2026

Hours Worked Per Week:

Not Provided

Shift:

Not Provided

Duration of Job:

Either Full or Part Time, more than 6 months SR You may contact this employer directly. (Obtain the contact information to print or add to your jobs.) Obtain Contact Information Job Summary Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. Our organization embraces innovation, collaboration, and work-life harmony. Director of Behavioral Health Services Northwest Human Services is seeking a clinically grounded and operationally strong Director of Behavioral Health Services to provide strategic leadership for our Mental Health and Crisis Hotline programs.

Job Status :

Full-Time |

Exempt Location :

1233 Edgewater St. Salem, OR |

West Salem Clinic Reports To :

Clinic Director Position Overview:

Northwest Human Services is seeking a clinically grounded and operationally strong Director of Behavioral Health Services to provide strategic leadership for our Mental Health and Crisis Hotline programs. This role leads high-quality, trauma-informed behavioral health services across an integrated care environment while providing senior-level oversight of 24/7 crisis and 988 hotline operations. The Director partners closely with clinical, operational, and executive leadership to strengthen program performance, support staff development, ensure regulatory and contractual compliance, and advance safe, patient-centered care for the community. This is an opportunity for a behavioral health leader who can balance clinical quality, people leadership, operational execution, and strategic planning in a mission-driven community health setting. What You Will Lead The Director of Behavioral Health Services provides strategic and operational leadership for the Mental Health and Hotline departments. Within the Mental Health department, this role is responsible for advancing high-quality, patient-centered behavioral health services in an integrated Primary Care setting and Mental Health counseling services in an outpatient setting. Within the Hotline department, the Director provides senior-level oversight of 24/7 crisis and 988 hotline operations, ensuring continuous coverage, high-quality clinical services, and compliance with accreditation, funding, and contractual requirements across all service modalities. This role leads the operational integrity of crisis response systems, protocols, partnerships, and reporting to ensure safe, effective, and trauma-informed crisis services for the community. The Director of Behavioral Health Services will oversee three key service areas: Integrated Behavioral Health within Primary Care Partner with clinical leadership and medical providers to integrate behavioral health services into primary care workflows and services. Support implementation and sustainability of evidence-based models (e.g., brief interventions, population-based care). Provide on-call Primary Care Behavioral Health Consultant coverage for complex cases (approx. 0.1 FTE). Assist clinicians with complex patient management, including risk assessment, safety planning, and coordination with internal/external resources. Support and reinforce crisis response protocols; ensure staff are trained and prepared for behavioral health emergencies. Mental Health Counseling Services Monitor and review clinical documentation for accuracy, timeliness, and compliance with organizational and legal standards. Support clinicians in addressing high-risk cases, including suicide risk assessment and safety planning. Review and analyze critical incidents (including suicide attempts and completions), present findings, and lead discussions to drive operational improvements... Medical and Health Services Managers Access our Statewide and Regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation Not Provided Job Requirements

Experience Required:

See Job Summary

Education Required:

None

Minimum Age:

N/A