Dental Practice Coordinator

Dental Practice Coordinator Shustak Dental Group Worcester, MA Job Details Part-time | Full-time $25 - $30 an hour 8 hours ago Benefits Health insurance 401(k) Paid time off Qualifications Computer operation HIPAA compliance Microsoft Office Eaglesoft Conflict management Computer skills Clerical experience Time management Full Job Description Join our modern, friendly dental office where we combine advanced technology with a warm, team-oriented environment to deliver exceptional patient care. The Front Office Receptionist is the first point of contact for patients and plays a key role in creating a welcoming and efficient dental office environment. This position is responsible for managing appointments, handling patient communication, and supporting administrative and billing tasks. This paid opportunity offers the chance to grow professionally while contributing to a positive patient experience. Compensation is based on experience, and benefits will be discussed with qualified candidates upon expressed interest.

Responsibilities:

Greet patients warmly and check them in/out for appointments Answer phone calls, respond to inquiries, and schedule appointments Manage appointment calendars and coordinate with dental staff Assist with reminder calls, follow-ups, and patient communication Handle patient billing, collect payments, and process insurance claims Verify and update patient information, including medical history and insurance details Maintain accurate records using dental practice management software Office duties including document filing, scanning, and importing Ensure the reception area is clean, organized, and professional Maintain confidentiality in compliance with HIPAA regulations

Requirements:

Experience is preferred but not required Personable, kind and willing to learn, computer skills Patterson Eaglesoft software experience preferred Professional and friendly demeanor Attention to detail Ability to handle a fast-paced environment Problem-solving and conflict resolution skills Team-oriented mindset

OSHA/HIPAA

Certification with most recent date of training Organization, time management and multitasking abilities

Job Types:

Part-time, Full-time Pay:

$25.00 - $30.00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person