Front Office Patient Care Coordinator

Acupuncture Medical Clinic of Maryland is growing, and we're looking for a detail-oriented, compassionate, and motivated Front Office Patient Care Coordinator to join our team. Our Patient Care Coordinators are the heart of the clinic — providing exceptional support from the first phone call to the patient's final visit. You'll help create a seamless, warm experience that makes each patient feel cared for and valued. Why You'll Love Working Here We're a people-centered, innovative clinic focused on changing lives through holistic medicine. This isn't just another job — it's a meaningful career move for someone who loves helping others, thrives in a busy environment, and enjoys being part of a close-knit team. We'll train you in everything you need to know — just bring your curiosity, your ability to learn quickly, and your positive energy. You're Perfect for

This Role If You:

LOVE working with patients and helping them feel better from the moment they walk in Take pride in accuracy, organization, and problem-solving Are resourceful — when others see a wall, you see a challenge worth solving Can work independently but also thrive as part of a team Are mission-driven and excited to be part of a growing clinic

Position Details Status:

Part-time (Full-time considered, if your the right fit)

Location:

Frederick, MD Environment:

Fast-paced, friendly, patient-focused clinic Requirements Bachelor's degree (preferred) 2-3 years of front desk or administrative experience (required) Experience in healthcare, billing, or collections (preferred) Excellent communication, organization, and multitasking skills Ability to adapt quickly and stay calm under pressure Key Responsibilities Greet and check in patients with warmth and professionalism Answer phones, return calls, and schedule new patient evaluations Manage patient paperwork, verify benefits, and collect payments Prepare reports and track clinic statistics Coordinate treatment schedules and follow-up appointments Help patients feel valued and supported — every single time Have fun while making a real difference in someone's life Perks & Benefits Flexible scheduling options Supportive team environment Competitive pay with growth opportunities A meaningful career in holistic health About Acupuncture Medical Clinic of Maryland At Acupuncture Medical Clinic of Maryland, our mission is to restore health naturally and empower patients to live pain-free, balanced, and fulfilling lives. Our vision is to become Frederick's leading center for integrative healing — blending ancient wisdom with modern innovation to improve lives, one patient at a time. Our Core Values guide everything we do: ■ Compassion — We care deeply for every patient and team member. ■ Growth — We're always learning, improving, and evolving. ■ Integrity — We do what's right, even when no one's watching. ■ Teamwork — We rise together, celebrate together, and succeed together. Sound like you? We'd love to meet you! Apply today and help us continue to change lives through holistic care. Jessica Miksa, L.Ac.

Clinical Director Acupuncture Medical Clinic of Maryland Job Type:

Part-time Pay:

$18.00 - $22.00 per hour

Work Location:

In person