Patient Coordinator

About Embolix Embolix is a market leader in Interventional Radiology, transforming interventional care through minimally invasive treatments. With a focus on patient-centered innovation, Embolix partners with leading physicians to expand access to safer, faster, and more effective alternatives to traditional surgery. Our mission is to improve lives by advancing therapies that deliver excellent outcomes with superior patient experience. Position Overview The Patient Coordinator is a critical part of the patient journey at Embolix. This role serves as the first point of contact for patients and plays a key role in ensuring a seamless, high-quality experience from initial inquiry through treatment and follow-up. This is more than a traditional front desk role — you'll act as a central hub, coordinating communication, managing patient workflows, and helping patients navigate their care with clarity and confidence. Key Responsibilities Patient Communication & Support Serve as the primary point of contact by answering inbound calls and responding to patient inquiries in a timely, professional, and empathetic manner Guide patients through the care process, setting expectations and providing clear next steps Build trust with patients by delivering a high-touch, personalized experience Care Coordination Schedule patient appointments, procedures, and follow-ups across multiple clinics and provider calendars Coordinate and track patient-related tasks, including imaging, lab work, and referrals Proactively follow up with patients to ensure completion of required pre- and post-procedure items Administrative & Operational Support Maintain accurate and up-to-date patient records in EMR systems Ensure all required documentation is collected and completed prior to appointments or procedures Support clinic operations by managing scheduling workflows and assisting with day-to-day administrative tasks Qualifications 1+ years of experience in a patient-facing, healthcare, or customer service role Strong communication skills with a patient-first mindset Highly organized with the ability to manage multiple tasks and priorities Comfortable working in a fast-paced, startup-style environment Experience with EMR systems and medical scheduling preferred Schedule and Work-Life Balance Full-Time; 40 hours per week 4-6 procedure days per month (typically 1-2 days per week) Scheduled work hours:

Procedure Days:

7:00am-5:00pm

Non-Procedure Days:

8:00am-4:00pm No Call! No Weekends!

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour

Work Location:

In person