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Front Desk Receptionist and Patient Care Coordinator
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LifeMed Institute
Lutherville-Timonium, MD (In Person)
$41,600 Salary, Full-Time
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Job Description
Overview LifeMed Institute is growing! We are seeking a dedicated, energetic, positive thinking Care Coordinator and Receptionist to join our healthcare team. The ideal candidate will play a crucial role in ensuring seamless patient care coordination and support within our medical facility. Be passionate about providing high-quality patient care and possess a strong commitment to excellence and patient satisfaction. Our team is dedicated to wellness and empowering our patients to live stronger healthier lives. Position This is a Full Time position Monday through Friday with some Saturdays. Benefits, PTO and paid time off. Duties
- Greet and welcome patients
- Answer phones professionally and energetically
- Schedule, confirm and check out appointments
- Check out and review service and product costs
- Coordinate patient care activities to ensure optimal outcomes
- Collaborate with healthcare providers to develop and implement patient care plans
- Assist in managing patient appointments, referrals, and follow-ups
- Provide administrative support in medical record management and documentation
- Establish and maintain rapport with patients
- Evaluate patient suitability for services with medical team
- Maintain product and service knowledge for practice to cross educate patients
- Ensure the safety of patients and team members
- Assure appearance and cleanliness of equipment and work space
- Verify and review intake, consent and medical history forms
- Ensure all patients concerns, questions and care are resolved professionally and with excellent customer service Skills
- Proficiency in medical administrative support tasks
- Strong understanding of medical terminology and procedures
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize responsibilities effectively
- Detail-oriented with a focus on accuracy and efficiency
- Good time management and ability to multi task
- Exceptional interpersonal and customer service skills
- Works well in and enjoys a fast-paced environment
- Organization skills and commitment to keeping a well-organized and clean environment