Team Lead - Case Management

Team Lead•Case Management Westminster, MD

CARROLL HOSPITAL CARE MANAGEMENT

Full-time•Day shift•8:00am-4:30pm

ALLIED HEALTH 96478

$43.33•67.16

Posted:

Today Apply Now Save Job Saved Summary Team Lead•Case Management The Case Management Team Lead supports daily operations of the care management department while serving as a mentor, resource, and first-line support for case management staff. This leadership role combines direct case management responsibilities with oversight of workflow, staffing, productivity, discharge planning compliance, and staff development.

Key responsibilities include:

Supervising and guiding daily case management operations to ensure department standards are met Mentoring and educating staff on care management processes, discharge planning standards, and documentation practices Monitoring staff productivity, quality outcomes, and EMR documentation accuracy Assisting with staffing schedules, assignments, and coverage coordination Serving as the first point of contact for operational and workflow issues within the department Supporting hiring, onboarding, orientation, and development of new team members Participating in employee performance evaluations and disciplinary processes when needed Promoting positive patient experiences and relationship-focused care Demonstrating strong communication, organizational, leadership, and resource management skills Working independently while collaborating closely with the Care Management Manager and interdisciplinary teams The role requires clinical knowledge, leadership ability, problem-solving skills, and expertise in discharge planning, utilization management, and interdisciplinary care coordination. Requirements Experience 3-5 years of related experience required Education Nursing degree or Master of Social Work (MSW) required Licensure/Certifications Current Maryland RN license or Social Worker license required

Stronhlu Preferred:

Case Manager Certification (ACM or CCM) ACM/CCM certification required within 3 years of hire if not already held

Additional Information Who We Are:

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

What We Offer:

Impact:

Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.

Growth :

Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

Support:

A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Benefits :

Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of

CARE BRAVELY

—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.

Share:

Apply Now