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Outpatient Services Supervisor

Job

Northeast Michigan Community Mental Health Authority

Alpena, MI (In Person)

$89,450 Salary, Full-Time

Posted 3 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 6/2/2026

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Job Description

Outpatient Services Supervisor Rate:
$75,129 - $103,771 Full-Time | ExemptBehavioral Health Services Why This Role Matters The Clinical Services Supervisor provides leadership, clinical oversight, and professional support for outpatient therapy and crisis response services. This role is ideal for a licensed clinician who wants to lead people, strengthen systems, and ensure high-quality care—without being the primary overnight crisis responder. Crisis services operate 24/7. This position supports those services through supervision, consultation, and structured on-call leadership, not constant front-line response. What You'll Do Provide clinical supervision and mentorship to outpatient therapists and behavioral health consultants Oversee clinical quality, documentation, and compliance with Medicaid and Mental Health Code requirements Support evidence-based, trauma-informed practices across programs Collaborate with psychiatry, compliance, and utilization management teams Guide staff through complex clinical situations and crisis decision-making Coordinate scheduling and chair clinical team meetings Participate in a scheduled after-hours Emergency Services Unit (ESU) supervisory rotation to provide consultation and leadership support What You Bring Master's degree in Social Work from an accredited institution State of Michigan licensure as a Licensed Master Social Worker (LMSW) or higher Experience in mental health services, including clinical supervision Strong communication, documentation, and organizational skills Comfort supporting crisis systems through leadership and consultation Valid Michigan driver's license and satisfactory driving record Preferred / Valued CAADC credential Lived experience with mental illness, intellectual/developmental disabilities, and/or substance use disorders What Makes This Role Different You lead clinicians, not just manage schedules Crisis involvement is structured, rotational, and supervisory You influence systems, quality, and culture Strong collaboration with leadership and clinical partners Mission-driven work with real community impact Schedule & Work Environment This role supports programs that operate around the clock. After-hours responsibilities are handled through a planned supervisory rotation and are not a nightly expectation.

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