Patient Coordinator

Job Title:

Patient Coordinator Location:

Escanaba, MI Company:

The Wellness Way -

Escanaba Job Type:

Part-Time (Approx. 24-28 hours/week)

Compensation:

Based on experience

Position Overview:

The Wellness Way Escanaba is seeking a highly organized, personable, and proactive Patient Coordinator to serve as the first point of contact for our patients. This role is essential in creating a welcoming, efficient, and supportive experience while ensuring smooth day-to-day operations within the clinic.

Key Responsibilities:

Schedule and manage patient appointments, including new patient onboarding and follow-ups Answer phone calls, texts, and emails in a timely and professional manner Greet patients and create a positive, welcoming environment Maintain accurate patient records and update information as needed Coordinate patient flow to ensure efficient use of provider time Process payments, verify basic insurance information (if applicable), and handle billing inquiries Communicate clearly with patients regarding appointments, protocols, and next steps Order and maintain inventory of lab work supplies and supplements Track inventory levels and ensure timely reordering to avoid shortages Maintain a clean, organized, and welcoming clinic environment, including light cleaning duties Water and care for plants within the clinic Restock supplies and keep all areas of the clinic prepared for daily operations Assist with administrative tasks such as filing, scanning, and general office organization Support the clinical team with day-to-day operations as needed

Qualifications:

Strong communication and customer service skills Excellent organizational and multitasking abilities Ability to thrive in a fast-paced, team-oriented environment Detail-oriented with strong follow-through Comfortable using computers, scheduling systems, and office software Experience with Adobe (PDF editing, document management) and Google Workspace (Gmail, Google Docs, Sheets, Calendar) Previous experience in a medical, wellness, or customer service setting preferred but not required

What We're Looking For:

Someone who is proactive and takes initiative A team player who can also work independently A positive attitude with a passion for helping others Alignment with The Wellness Way philosophy and approach to health Someone who takes pride in their work and doesn't wait to be told what needs to be done

Schedule:

Approximately 24-28 hours per week Flexibility may be required to accommodate clinic needs

To Apply:

Submit your resume and why you'd be a great fit for The Wellness Way - Escanaba!

Job Type:

Part-time Pay:

$15.00 - $17.00 per hour

Work Location:

In person