Patient Care Coordinator

Patient Care Coordinator Laurich Dentistry - 5.0 Farmington Hills, MI Job Details Full-time From $17 an hour 7 hours ago Benefits Paid holidays Dental insurance 401(k) Paid time off Employee discount Opportunities for advancement Paid sick time Qualifications Teamwork Phone communication Dental receptionist Attention to detail Stocking Full Job Description Good Vibes, Great Dentistry. Join Our Smile Driven Team. Laurich Dentistry isn't your typical dental office, and that's exactly how we like it. We believe great dentistry starts with happy, supported people, and our team is truly what sets us apart. We've built a team-first workplace where high standards, clear communication, flexibility, and fun all work together. Our Smile Driven approach shows up in everything we do, from how we care for our patients, to how we support our team. Why You'll Love Working at Laurich Dentistry When you join Laurich Dentistry, you're joining an office that values balance, growth, and appreciation. At our offices you can expect: A supportive, team-first culture where your contributions are noticed A fun, upbeat environment with room to grow long-term Flexible scheduling and a healthy work-life balance we actually respect (only work one Friday a month, and never on weekends) Ongoing training and opportunities to learn new skills, using the latest dental technology Clear communication, modern systems, and smooth daily workflows We're looking for a Patient Care Coordinator who brings positive energy, initiative, and a genuine love for helping people. If you're someone who can be heard smiling on the phone, thrives in a lively and energetic environment, and enjoys being part of a collaborative team, you'll fit right in here. This role is a great fit for someone looking to start a career in dentistry, build meaningful skills, and find a workplace they can grow with long-term. Position Summary The Patient Care Coordinator is the first friendly face our patients see and the welcoming voice they hear. You'll ensure every visit begins with a warm, positive interaction while helping maintain an efficient, organized front office. You'll play a key role in creating a seamless experience for patients from check-in to check-out. Key Responsibilities Warmly greet all patients upon arrival and notify the clinical team of their presence Ensure all required forms and information are completed and up to date Answer incoming phone calls promptly and professionally Contact patients and/or insurance companies to clarify coverage as needed Monitor and respond to office emails throughout the day Confirm patient appointments via text and phone Assist with patient check-out and ensure smooth daily flow Submit all insurance claims for the day Keep the front desk and waiting area stocked, organized, and inviting (coffee, water, giveaways, etc.) Support teammates and assist with additional office tasks as needed Who We're Looking For At least 6 months in a customer service role working with customers face to face and on the phone A friendly, positive, and professional communicator who loves connecting with people A self-starter who takes initiative and thrives in a team environment Someone with a strong attention to detail and a genuine desire to help others Prior dental experience is a plus—but not required! We're happy to train the right person Ability to work the hours the office is open and availability to stay late one night a week

Open Office Hours:

Mon 8-6, Tue 9-7, Wed 8-5, Thu 9-5 Fri (every third of the month) 9-2 What You'll Get Healthy work/life balance Paid Time Off (PTO) Paid Holidays 401(k) Employee Discounts on dental services Opportunity to grow your career in a fun, professional environment One hour lunches If you're ready to join a team that values smiles, teamwork, and personal growth, we'd love to meet you!

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

Dental insurance Employee discount Opportunities for advancement Paid sick time

Work Location:

In person