Patient Coordinator/Medical Receptionist
Job
Binsons Medical Equipment & Supplies
Royal Oak, MI (In Person)
Full-Time
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Job Description
π¨
Now Hiring:
Patient Coordinator/Medical Receptionist πLocation:
30475 Woodward Ave., Royal Oak, MI 48073 πSchedule:
Monday-Friday | 8:30 AM- 5:00 PM At Binson s , we believe in three things: Better Products, Better Services, Better Lives
- and we live it every day.
The Role:
Patient Coordinator/Medical Receptionist This role ensures a smooth and supportive patient experience by managing intake, coordinating with physicians and insurers, and organizing equipment pick-up and delivery for our Orthotics & Prosthetics department. π What We're Looking For A high school diploma or equivalent Strong interpersonal and customer service skills- you're approachable, helpful, and professional Solid organizational and multitasking abilities
- you can handle multiple priorities with ease Comfort with computers and data entry
- accuracy and attention to detail are your strengths Previous experience in a medical office is a plus, but not required
- we re happy to train the right candidate! π What You ll Be Doing Get patients set up for success
- Enter all the important info into our system, from personal details to insurance coverage (accuracy = everything!). Be the friendly voice
- Answer incoming calls and help patients, doctors, and caregivers with questions, updates, and next steps. Coordinate with physicians
- Gather verbal or written orders needed for insurance. Secure those approvals
- Make sure all necessary insurance authorizations are in place before we hand off equipment to patients. Product pick-up planner
- Let customers know when their products are ready and coordinate the best time for them to swing by. Stay organized
- Keep the work hold bins moving by scheduling pick-ups quickly and efficiently. Keep it welcoming
- Make sure the patient waiting area stays clean, tidy, and inviting at all times.
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