Patient Care Coordinator - Dental Office

If you're looking to make a positive career change, look no further! Tooth Town Pediatric Dentistry, in South Lyon, MI is a hardworking, fun loving, dedicated pediatric dental office searching for a key player to join our front office team. This team is responsible for all administrative aspects of patient care, including:

• Maintaining a productive and efficiently scheduled appointment book for all providers.
• Warmly welcoming all clients and effectively communicating in person, by phone and email.
• Verifying insurance benefits and processing claims.
• Collecting payments and making financial arrangements.
• Working closely with the clinical team to develop and present both simple and complex treatment plans and scheduling appropriately.
• Comprehensive recall management.
• Maintaining complete and accurate patient records, both hard copy and electronic. At minimum, the candidate must possess a high school education or equivalent and have one year experience in a dental office setting. The ideal candidate will be able to demonstrate:
• Solid administrative experience in a dental office.
• A comprehensive understanding of the patient scheduling and billing processes.
• Strong proficiency with computers, including the effective use of electronic practice management software, Microsoft Office, various patient communication systems and social media.
• The ability to multitask in a fast-paced environment while maintaining attention to detail.
• An understanding of patient privacy requirements and the practical application of HIPAA in both written and verbal communications.
• The ability to communicate effectively with clients and team members.
• A passion for providing the highest quality patient care through outstanding customer service.

We are a pediatric dental office so you also need to love children and working with parents. The position is full time (averaging 35-40 hours per week) Competitive salary based on skills and experience. Benefits include but are not limited to: paid time off, paid holidays and 401k with employer contributions/profit sharing. If you believe your qualifications and goals align with ours, we would love to hear from you! Please include a cover letter with your resume for consideration.

Job Type:

Full-time Pay:

$17.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Paid time off Ability to

Commute:

South Lyon, MI 48178 (Required)

Work Location:

In person