Medical Office Administrator

About Balm of Gilead Balm of Gilead Clinic is a private healthcare institution in East Grand Forks, Minnesota , dedicated to providing compassionate and faith-driven care. Founded on the belief that true health is both physical and spiritual, our clinic serves individuals and families across rural and surrounding communities. We offer a range of services including Primary Care , Mental Health Support , and Medication Assisted Treatment (MAT) — helping patients achieve complete well-being through holistic and personalized care. Our Mission At Balm of Gilead, our mission is to address the healthcare needs of individuals in rural areas and their surrounding communities. We strive to be more than a healthcare provider — we serve as a beacon of hope, guided by compassion, faith, and holistic care. Position Overview The Medical Office Administrator is responsible for overseeing the day-to-day administrative operations of the clinic. This includes patient scheduling, front desk management, insurance verification, billing coordination, and supporting clinical staff with documentation and communication. The ideal candidate is organized, detail-oriented, and passionate about creating a welcoming experience for every patient. Key Responsibilities Greet and assist patients, ensuring a warm and professional experience. Manage appointment scheduling and provider calendars. Verify insurance and assist with billing and payment processing. Maintain accurate electronic medical records (EMR) and ensure HIPAA compliance. Support clinical staff with communication, documentation, and patient coordination. Order and manage office supplies and maintain an organized front office. Help streamline workflows and support operational improvements as the clinic grows. Qualifications 2+ years of experience in a medical or behavioral health office setting. Knowledge of insurance verification, billing, and patient account management. Proficient in EMR systems and general office software. Strong interpersonal, communication, and organizational skills. High school diploma or equivalent required; associate's or bachelor's degree preferred. Familiarity with HIPAA and medical privacy standards. •Compensation will be discussed during the interview process and is based on experience•

Job Type:

Full-time Pay:

$20.00 - $35.00 per hour

Experience:

Medical billing: 1 year (Required)

Work Location:

In person