Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Patient Care Coordinator
Job
Robert Half
Minneapolis, MN (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
64
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Description We are looking for a Patient Care Coordinator to support financial clearance and pre-registration activities for hospital services. This is a long-term contract position supporting remote patient access teams that manage insurance verification, prior authorization, benefit review, and patient financial estimates in a fast-paced healthcare setting. The role requires strong communication skills, sound knowledge of healthcare coverage rules, and the ability to work accurately within electronic health record systems while helping patients understand their financial obligations.
Responsibilities:
- Conduct pre-registration and financial clearance activities by gathering required patient information and entering complete, accurate documentation into the designated health record system.
- Review insurance coverage for upcoming services, confirm active eligibility, and record benefit details, limitations, and authorization requirements.
- Determine patient cost responsibilities by analyzing plan benefits and preparing clear estimates for scheduled visits or procedures.
- Explain billing-related information, patient rights, consent requirements, and other relevant service policies in a clear and patient-friendly manner.
- Identify accounts with insufficient coverage, discuss available assistance options, and direct patients to appropriate financial counseling resources when needed.
- Process benefit verification and payer-related follow-up tasks efficiently in a high-volume, productivity-driven environment.
- Support accurate handling of prior authorization activities and payer communications related to pharmacy or hospital services.
- Collaborate with remote team members through regular check-ins and provide guidance to less experienced staff when appropriate.
- Complete additional assigned duties that contribute to revenue cycle performance and patient access operations. Requirements
- High school diploma or equivalent is required.
- At least 6 months of experience in healthcare insurance eligibility, benefit verification, or pre-registration activities is required.
- Practical knowledge of front-end revenue cycle operations, including financial clearance and denial-related follow-up.
- Ability to interpret commercial insurance, Medicare, and Medicaid benefits and communicate coverage details clearly.
- Experience using EMR or EHR platforms; Epic experience is preferred.
- Familiarity with prior authorization processes, medical terminology, and patient financial responsibility estimates.
- Background in retail pharmacy, payer processes, or healthcare billing workflows is preferred.
- Strong written and verbal communication skills with the ability to work effectively in a remote, high-volume environment.