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Patient Care Coordinator

Job

Noran Neurological Clinic PA

Plymouth, MN (In Person)

Full-Time

Posted 4 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 7/12/2026

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Job Description

Patient Care Coordinator at Noran Neurological Clinic PA Patient Care Coordinator at Noran Neurological Clinic PA in Plymouth, Minnesota Posted in 8 days ago.
Type:
Full-Time Job Description:
As a patient care coordinator, you will work collaboratively with our clinical staff as well as other department staff to provide high-quality care for our patients. This position is Full-Time Monday-Friday, with hours fluctuating from 7:30am-4pm to 9am-5:30pm.
Duties:
Intake and discharge of patients for provider appointments and ancillary services;Use a variety of communication tools and systems to handle patient interactions and work collaboratively with the rest of the clinical department;Maintain complete, timely, and accurate documentation for each patient and continually look for opportunities to improve processes and workflow;Complete other assigned and clinical department tasks.
Key Skills:
Create a positive and welcoming patient experience;Ability to prioritize patient requests;Ensure accuracy of patient data;Strong written and verbal communication;Ability to multitask;Ability to de-escalate conflict situations.
Major Areas of Responsibility:
Greet and arrive patients at the front desk for scheduled appointments;Collect copays at the time of check-in;Coordinate patient paperwork and medical charts at the front desk for the provider;Maintain accuracy of patient accounts and demographics in multiple systems;Open and prepare the clinic for hours of operation;Schedule follow-up appointments and ancillary services at the check-out counters;Stock exam rooms and clinical area with medical and office supplies after hours of operation;Continuously improve work processes, environment, and overall experience to serve patients and meet clinic goals;Manage and maintain the clinical fax and refill folders and various supply logs. Successful Clinical Support staff will be professional, customer service-oriented individuals who can communicate with a diverse patient population. Attention to detail, ability to multitask and good chart documentation are required for success in this position. You will also be eligible for the following benefits: Medical, Dental and VisionLife Insurance and Long Term DisabilityRetirement Savings PlanPaid Time Off