Job Description
Medical Billing and Electronic Health Record System Manager (Administrative Officer) City of Kansas City - 3.5 Kansas City, MO Job Details Full-time $4,711 - $7,067 a month 2 hours ago Benefits Paid parental leave Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Pension plan Parental leave Vision insurance Bereavement leave Life insurance Qualifications Administrative experience Supervising experience Full Job Description Pay,Benefits, & Work Schedule Full-time position available with the
Health Department, Communicable Disease Prevention Division Pay Range:
$4,711-$7,067 per month Work Location:
2400 Troost Ave Schedule:
Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline:
June 22, 2026 Responsibilities What you'll do Manage and perform medical billing operations for clinical services, including charge entry, coding, claims submission, payment posting, accounts receivable, denial resolution, and collections to ensure accurate and timely reimbursement. Oversee and administer the Department's electronic health record (EHR) system by running reports, creating queries, supporting staff, and optimizing workflows to support clinical and public health operations. Ensure compliance with federal, state, payer, and HIPAA requirements by maintaining accurate billing records, documentation, audit trails, and secure health information systems. Analyze billing performance, accounts receivable, reimbursement trends, and operational data to provide reports and recommendations to leadership that support revenue recovery and quality improvement. Develop, implement, and improve billing, data management, and EHR processes, policies, and procedures to increase efficiency, data quality, and system reliability. Provide training, technical guidance, and supervisory oversight related to billing processes, patient data collection, and health information systems. What success looks like Medical claims are accurate, compliant, and processed on time with reduced denials. EHR systems function reliably and support reporting, clinical operations, and program needs. Billing and data workflows are clearly documented, understood, and consistently followed. Leadership receives clear, actionable insights on revenue, performance, and data trends. Staff feel supported and trained to use billing and EHR systems effectively. What you get High-ownership role with influence over billing systems, data quality, and reporting. Opportunities to grow expertise in health information systems, compliance, and revenue management. Meaningful work that directly supports public health services and patient care. Why this role matters Public health programs depend on accurate data and reliable funding. This role ensures the Department is reimbursed correctly, patient data is secure and usable, and leadership can make informed decisions. Your work directly supports service continuity, compliance, and the effectiveness of public health programs across the City. Qualifications REQUIRES
An accredited Bachelor's degree and 3 years of professional experience in business or public sector administration to include at least 2 years performing administrative and/or supervisory work involving more complex projects or programs; OR an equivalent combination of qualifying education and experience with at least 2 years performing administrative and/or supervisory work involving more complex projects or programs. Other Information Why You'll Love Working with Us - Core Employee Benefits Comprehensive Health Coverage Affordable medical, dental, and vision plans with multiple options and low employee contributions. Generous Paid Time Off Enjoy vacation, sick leave, and 13 paid holidays—with accruals that grow the longer you're with us. Secure Retirement Planning City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security. Support for Life's Big Moments Paid parental and bereavement leave to help you navigate major life events with peace of mind. Tuition Assistance Get reimbursed for eligible education expenses—invest in your future while you work. Income Protection Short- and long-term disability coverage options to safeguard your earnings. Life Insurance Provided City-paid life insurance with the option to add more coverage for extra peace of mind. Community Volunteer Leave Take up to 8 hours annually to give back to causes you care about. Want the Full Picture? Click here for a complete benefits summary. URGENT!!! CRITICAL RECRUITMENT INFORMATION
Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code § 4211).
