Patient Care Coordinator

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming mannerAnswers and responds to telephone inquiries in a professional and timely mannerSchedules appointmentsGathers patients and insurance informationVerifies and enters patient demographics into EMR ensuring all fields are completeVerifies vision and medical insurance information and enters EMRMaintains a clear understanding of insurance plans and is able to communicate insurance information to the patientsPulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are completePrepare insurance claims and run reports to ensure all charges are billed and filedPrint and prepare forms for patients visitCollects and documents all charges, co-pays, and payments into EMRAllocates balances to insurance as neededAlways maintains a clean workspacePractices economy in the use of _me, equipment, and suppliesPerforms other duties as needed and as assigned by managerHigh school diploma or equivalentBasic computer literacyStrong organizational skills and attention to detailStrong communication skills (verbal and written)Must be able to maintain patient and practice confidentiality Physical DemandsThis position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.