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Patient Experience & Schedule Coordinator
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Summit Implant Dentistry of Kansas City
Lee's Summit, MO (In Person)
$43,680 Salary, Full-Time
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Job Description
Patient Experience & Schedule Coordinator Summit Implant Dentistry of Kansas City Lees Summit, MO Job Details Full-time From $21 an hour 3 hours ago Benefits Paid holidays Dental insurance 401(k) Paid time off Uniform allowance Qualifications Customer relationship building Dental receptionist Attention to detail Dental office experience Full Job Description Do you love meeting new people, staying organized, and being part of a fun, fast-paced team environment? Summit Implant Dentistry of Kansas City is looking for a friendly, dependable Patient Experience & Scheduling Coordinator to help create an amazing experience for our patients from the very first phone call through their treatment journey. This is much more than a front desk position — you'll be a key part of helping patients feel comfortable, supported, and excited about their care while also helping keep the schedule smooth and efficient for the team each day. What you'll do: Be the friendly first point of contact for patients by phone, online, and in person while creating a welcoming, professional office environment Convert new patient inquiries and referrals into scheduled consultations by communicating the value of treatment and responding promptly to calls, emails, and messages Manage and optimize the doctor's schedule by coordinating consultations, procedures, and follow-ups with the clinical and financial teams Build strong patient relationships through consistent communication and follow-up with patients who delay or cancel treatment Address patient concerns with empathy and professionalism while helping find solutions that support their care journey Track cancellations, no-shows, and patient trends to help improve the overall patient experience and practice growth This is a full time position; Monday - Thursday 6:30 AM - 3:30 PM.