Patient Communication Coordinator

Patient Communication Coordinator Springfield, MO Job Details Full-time From $17 an hour 1 day ago Benefits Wellness program 401(k) Paid time off 401(k) matching Employee discount Qualifications Collaborate with healthcare professionals Patient comfort Computer operation Phone communication Computer literacy Greeting customers Medical scheduling High school diploma or GED Medical administrative support Medical records Patient interaction Typing Managing patient records Care coordination Communication skills Entry level Client interaction via phone calls Full Job Description Are you a friendly, organized, and enthusiastic individual who loves making people feel welcome and cared for? Do you have a passion for holistic health and enjoy being the first point of contact in a healthcare setting? If you're ready to join a practice that's making a real difference in patients' lives, we have the perfect role for you!

Who We Are:

We're an innovative integrative and functional medicine practice committed to helping our patients achieve optimal health and wellness. Our approach focuses on treating the whole person, and we're looking for a Patient Care Coordinator who shares our vision of providing exceptional, patient-centered care.

Who You Are:

Friendly and Welcoming :

You have a warm personality that puts patients at ease from the moment you speak with them on the phone or through patient-portal messaging.

Organized and Detail-Oriented :

You can juggle multiple tasks with ease, keeping our front desk running smoothly and efficiently.

Excellent Communicator :

You have top-notch communication skills, whether you're greeting patients, answering phones, or coordinating appointments.

Problem Solver :

You're quick on your feet and ready to handle any challenges that come your way with a positive attitude.

Passionate About Health :

You have a genuine interest in integrative and functional medicine and are excited to be part of a practice that's changing the way healthcare is delivered.

What You'll Do:

Welcome Patients:

Be the friendly face that greets patients and makes them feel comfortable and valued.

Appointment Coordination:

Schedule and manage patient appointments, ensuring a smooth and efficient workflow for both patients and providers.

Patient Support:

Assist patients over the phone or through patient-portal, answer questions, and provide information about our services.

Manage Communications:

Handle a high volume of incoming calls, messages and inquiries with professionalism and care.

Administrative Duties:

Keep our front desk organized, manage patient records, and support our team with various administrative tasks.

Job Requirements:

Ability to sit for extended periods (Typically 6-8 hours per day). Ability to work at a computer, including typing and using a mouse, for prolonged periods. Ability to lift or move up to 20 lbs, such as office supplies, small packages, or files. Ability to perform repetitive hand movements for typing and document handling. Ability to tolerate long periods of screen time.

Why You'll Love Working With Us:

Innovative Environment:

Be part of a forward-thinking practice that prioritizes whole-person care and is transforming the patient experience. Make a

Difference:

Play a key role in helping our patients feel supported and cared for on their health journeys.

Team Spirit:

Work alongside a dedicated team of healthcare professionals who are passionate about making a positive impact.

Growth Opportunities:

Enjoy opportunities for professional development and learning in the field of integrative and functional medicine.

Perks and Benefits:

Competitive salary and benefits package A friendly and collaborative work environment Opportunities for learning and growth in holistic healthcare The chance to be the heart and soul of our practice, creating a warm and welcoming space for everyone! If you're ready to bring your organizational skills, positive energy, and passion for patient care to a practice that truly makes a difference, we'd love to hear from you! Apply Today and Help Us Create an Exceptional Patient Experience! Please include cover letter of why you would be a good fit for our practice! Education -

Required:

High School Diploma or Equivalent 417 Integrative Medicine is an equal opportunity employer, and employer decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, age, religion, or creed, disability, national origin, or any other protected status.

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Paid time off Wellness program

Work Location:

In person