Director of Technology and Automation (Healthcare Required))

The Director of Technology and Automation is a strategic leadership role responsible for overseeing data infrastructure, technology integration, automation strategy, and business intelligence across the organization. This individual will lead technology road mapping, systems optimization, vendor management, and data visibility initiatives to support operational excellence and organizational growth, including merger and acquisition activity.

Key Responsibilities:

Technology Strategy & InnovationDefine and lead the organization's AI, automation, and technology strategy, maintaining a comprehensive view of the technology ecosystem while prioritizing initiatives, budgets, and implementation timelines.

Identify and assess emerging tools, systems, and technologies that improve operational efficiency, service quality, and business performance.

Stay current on AI, automation, and technology trends relevant to behavioral health and regularly present strategic recommendations to executive leadership.

Own IT and data security assessments, roadmap development, monitoring, reporting, and continuous improvement initiatives.

Technology & Vendor ManagementOversee a portfolio of AI, automation, and SaaS solutions.

Partner with cross-functional leaders to evaluate vendors, benchmark costs, negotiate contracts, and support implementation and integration efforts.

Develop implementation roadmaps and apply best practices to ensure successful deployment of technology solutions.

Manage software and technology spend, ensuring budget alignment and high-quality delivery.

Systems Implementation & OptimizationBuild deep expertise across all organizational systems and tools.

Collaborate with department leaders to map workflows, identify operational challenges, and optimize technology utilization.

Establish KPIs and reporting frameworks to measure technology performance and business impact, presenting insights to executive leadership.

Systems Integration & M&A SupportLead enterprise-wide systems integration efforts to support seamless operational performance.

In support of

Mergers and Acquisitions:

Conduct due diligence on technology infrastructure and data environments of acquisition targets.

Analyze and reconcile data structures to ensure consistency, compatibility, and usability.

Advise leadership on system enhancements and changes required to enable enterprise-wide visibility and performance tracking.