Rehab Office Coordinator

About the

Role:

The Rehab Office Coordinator plays a pivotal role in ensuring the smooth and efficient operation of a physical therapy/rehabilitation clinic in Laurel, MS. This position is responsible for managing administrative tasks, coordinating patient schedules, and serving as a primary point of contact between patients, therapists, and insurance providers. The coordinator facilitates communication among clinical staff and external parties to optimize patient care and clinic workflow. By maintaining accurate records and managing billing processes, the coordinator supports the financial health of the practice. Ultimately, this role contributes to a positive patient experience and the overall success of the rehabilitation services offered.

Minimum Qualifications:

High school diploma or equivalent required; associate degree or higher preferred. Minimum of 1 year experience in a medical office or healthcare administrative role is preferred. Proficiency with electronic health record (EHR) systems and standard office software (e.g., Microsoft Office Suite). Strong organizational and multitasking abilities with attention to detail. Excellent communication skills, both verbal and written.

Preferred Qualifications:

Experience working specifically in a rehabilitation or physical therapy setting. Knowledge of medical billing and coding related to rehabilitation services. Familiarity with insurance verification and claims processing procedures. Ability to handle sensitive patient information with discretion and professionalism.

Responsibilities:

Manage daily office operations including patient scheduling, appointment confirmations, and follow-ups to maximize clinic efficiency. Serve as the liaison between patients, therapists, insurance companies, and other healthcare providers to ensure clear communication and timely processing of information. Maintain and update patient records, ensuring compliance with HIPAA and other regulatory requirements. Coordinate billing and insurance claims processing, including verifying coverage and resolving discrepancies. Support clinical staff by preparing necessary documentation, managing inventory of office supplies, and facilitating smooth workflow within the rehabilitation department. Fulltime, Monday-Friday, hours may vary.