Job Description
Clinical Supervisor
Appalachian Regional Medical Associates • Harmony
Boone, NC
Clinical Service
Full-time, Days, 8-5 Monday thru Friday
Req # 13069
Clinical Supervisor - Women's Health
Location:
Boone, North Carolina | Women's Health Clinic | Non-Exempt
Why You'll Love Working Here
As a Clinical Supervisor at UNC Health Appalachian, you will play a vital leadership role in supporting daily clinical operations and ensuring the delivery of high-quality, patient-centered care within the Women's Health clinic setting. This position partners closely with the Practice Manager to oversee clinical workflows, staff development, patient care coordination, and operational efficiency.
This role is ideal for a strong clinical leader who is passionate about mentoring staff, improving patient experiences, and fostering a collaborative healthcare environment.
Compensation:
Starting at $22.09 per hour, based on education, experience, certification, and internal equity
Status:
Non-Exempt
Benefits:
Comprehensive medical, dental, and vision coverage; retirement plan with employer match; paid time off; tuition reimbursement; Career Pathways Program; paid parental leave; Love Your Life wellness incentives; Employee-to-Employee (E2E) assistance program; and employee discounts to regional attractions. Benefits begin the first of the month following 60 days of employment from new hire orientation.
Located in the beautiful Blue Ridge Mountains, Boone, North Carolina offers exceptional outdoor recreation, vibrant community living, and outstanding quality of life.
What You'll Do as a Clinical Supervisor
Clinical Operations & Oversight
Supervise and support daily clinical operations to ensure efficient patient care delivery.
Monitor compliance with clinical protocols, standards, and regulatory requirements.
Oversee patient care activities to maintain quality, safety, and operational efficiency.
Staff Leadership & Development
Provide leadership, guidance, mentorship, and support to medical assistants and clinical staff.
Conduct performance evaluations and provide coaching and feedback.
Collaborate with the Practice Manager on recruitment, onboarding, and staff development initiatives.
Foster a culture of teamwork, accountability, and continuous learning.
Training & Quality Improvement
Implement and coordinate training and educational opportunities for clinical staff.
Stay informed on healthcare trends and best practices to support staff competency.
Conduct audits of clinical workflows and processes to ensure quality standards are maintained.
Participate in quality improvement initiatives to enhance clinic performance and patient outcomes.
Patient Care Coordination
Collaborate with providers and interdisciplinary teams to coordinate patient care.
Oversee scheduling workflows, appointment management, and patient flow.
Address patient concerns and support a positive, patient-centered experience.
Communication & Resource Management
Serve as a liaison between clinical staff and clinic leadership.
Promote effective communication and collaboration throughout the department.
Manage clinical supplies, equipment, and inventory to ensure operational readiness.
Assist with budgetary planning and resource allocation for clinical operations.
Qualifications
Minimum Education
Certified Medical Assistant (CMA/RMA) or Licensed Practical Nurse (LPN) with supervisory experience required
Associate Degree in Allied Health or Health Sciences preferred
Experience
Previous clinical supervisory experience required, preferably in a medical assistant or LPN role
Demonstrated leadership experience in healthcare settings
Women's Health clinical operations experience preferred
Licensure & Certifications
Current CMA/RMA certification or Licensed Practical Nurse (LPN) license in the State of North Carolina
Basic Life Support (BLS) from the American Heart Association required at time of hire
Knowledge, Skills & Abilities
Strong understanding of ambulatory clinical operations and workflows
Excellent leadership, organizational, and interpersonal skills
Ability to communicate effectively with patients, staff, and providers
Strong problem-solving and operational management abilities
Knowledge of healthcare regulations and compliance standards
Ability to work collaboratively within multidisciplinary teams
Physical Requirements
Ability to stand, walk, and move throughout the clinic for extended periods
Manual dexterity to perform clinical tasks and supervise procedures
Ability to lift and carry clinical supplies and equipment
Frequent movement between patient care and administrative areas
Work Environment
Women's Health clinical environment with patient-facing and administrative responsibilities
Frequent interaction with patients, providers, and multidisciplinary staff
Exposure to examination rooms, clinical equipment, and healthcare environments
Occasional flexibility in scheduling based on clinic operational needs
Adherence to infection prevention and safety protocols at all times
About UNC Health Appalachian
UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. UNC Health Appalachian is dedicated to promoting health in the High Country, enhancing quality of life, and "making life better."