Patient Care Coordinator/Front Desk

Wonder Pelvic Therapy & Wellness is a women-owned small business dedicated to improving the well-being of our patients and our community through high-quality pelvic health care and education. We foster a collaborative, inclusive, and supportive work culture where team members are valued and empowered to grow. Why Join Wonder PT? We are passionate about creating a work environment that's modern, calm, and people-centered. Here's what you can expect: An inviting, thoughtfully designed clinic space A relaxed and respectful atmosphere Flexible working hours to support work-life balance On-the-job training and continued learning opportunities A safe, inclusive, and team-oriented environment

Position Overview:

We are looking for a compassionate, detail-oriented Patient Care Coordinator to be the welcoming face of our practice working 20-30 hours/week. You'll play an essential role in ensuring our patients feel cared for from their first call to their last visit.

Key Responsibilities:

Greet and assist patients with warmth and professionalism Schedule, confirm, and manage patient appointments Answer phone calls and respond to inquiries in a timely and kind manner Guide patients through intake paperwork and forms Process payments and assist with patient reimbursement Keep patient records organized and up to date Coordinate daily operations with our clinical team for smooth patient flow Assist in turning over treatment rooms between sessions, restocking supplies, and ensuring each space is prepared and welcoming for the next patient Maintain a clean and stocked front office area Provide outstanding customer service and support

Qualifications:

Prior experience in a healthcare or therapy office is preferred Familiarity with pelvic health or therapy-related terminology is a plus Excellent communication skills—both written and verbal Strong multitasking and organizational abilities Comfortable using Google Workspace (Gmail, Calendar, Docs, etc.)

Compensation & Benefits:

Competitive hourly pay with annual performance-based raises and bonuses Flexible schedules Opportunities for growth in a supportive team environment A chance to be part of a meaningful mission improving pelvic health in our region If you're a motivated, kind-hearted professional who takes pride in supporting others, we'd love to hear from you. Please submit your resume and a short cover letter explaining why you're a great fit for this role. Only candidates selected for interviews will be contacted. Thank you for your interest in joining Wonder Pelvic Therapy & Wellness.

Pay:

$16.00 - $20.00 per hour

Benefits:

Employee discount Flexible schedule Paid training Professional development assistance Uniform allowance

Work Location:

In person