Patient Care Coordinator- SouthPark Pediatric Dentistry

Patient Care Coordinator•SouthPark Pediatric Dentistry Piedmont Dental Specialists Charlotte, NC Job Details Full-time 17 hours ago Benefits Health savings account Paid time off Life insurance Qualifications Bilingual Collaborate with healthcare professionals In-person patient registration Customer records maintenance Records maintenance Phone communication Medical insurance coverage verification Dental receptionist Greeting customers Dental insurance Greeting dental patients Metrics Reporting Assisting medical staff Key Performance Indicators Healthcare referral management Insurance medical billing Dental terminology Client referral services Health record tracking Management reporting Handling patient inquiries Managing patient records Care coordination Leadership Communication skills Patient scheduling via phone Entry level Office phone management Full Job Description Patient Care Coordinator•SouthPark Pediatric Dentistry Job description

Job Type:

Full•

Time Location:

Onsite Schedule:

Monday•Friday 8:00am•5:00pm Why Choose Us? Join Our Charlotte Region Team as a Patient Care Coordinator Are you a skilled and compassionate Patient Care Coordinator looking for an opportunity to make a real impact? Join our thriving multi-location pediatric dental practice in the Carolinas, where we're dedicated to creating positive dental experiences for children and their families. We are actively seeking to hire a full-time PCC for SouthPark Pediatric Dentistry. At our practice, we prioritize exceptional patient care, and a supportive team environment. With multiple locations in Charlotte, Gaston, and Fort Mill. We offer opportunities to work with experienced professionals in a fun and rewarding setting. As a Patient Care Coordinator, you will play a vital role in ensuring smooth operations within the dental facility. Your attention to detail, ability to handle multiple tasks, and strong interpersonal skills will contribute to providing exceptional patient care.

What You'll Do:

Greet and check-in patients upon arrival Schedule and confirm patient appointments Answer phone calls and respond to inquiries Communicate with patient families via email and text Maintain patient records and update information as needed Assist with insurance verification and billing processes Coordinate referrals to specialists as necessary Provide administrative support to healthcare providers Present and review dental treatment plans Maintain scheduling goals Daily KPI reporting

What We're Looking For:

Previous experience working in a dental office is preferred Familiarity with dental terminology and procedures is preferred Strong organizational and multitasking skills Excellent communication and customer service skills Ability to communicate clearly, consistently, and efficiently with staff, leadership, and patient families Bilingual skills? That's a plus!

What We Offer:

Growth opportunities within a supportive and friendly team Competitive compensation & benefits package Growth opportunities within a supportive and friendly team The chance to make a difference in children's oral health Health Savings account Paid time off Life Insurance Join us in creating brighter smiles for kids! Apply today and become a valued member of our growing practice.