Dental Patient Care Coordinator

WHO WE ARE

At Sandhills Oral Surgery, we embody the ethos of "Precision in Practice, Compassion in Care, Service before Self." As a globally renowned leader in Oral Maxillofacial Surgery, Periodontics, & Dental Implants, we foster an empowering, dynamic, and exciting atmosphere that inspires individuals to reach their full potential. Our team of skilled professionals excels in forging enduring connections, both internally and within our community, while delivering exceptional care with precision and compassion. CULTURE Our success is ignited and driven by individuals dedicated to enhancing the patient journey. We are guided by a vision that encourages us daily, "excellence is our true north." Our culture serves as the cornerstone of our dynamic environment, fostering growth and achievement. We recognize and celebrate our team's accomplishments by offering exceptional avenues for advancement.

POSITION SUMMARY

The Patient Care Coordinator (PCC) is the vital link connecting our patients, the referral network, and our practice. In this role, you will be responsible for introducing patients to our practice, nurturing ongoing relationships with patients and their families, scheduling consultations, and orchestrating interdisciplinary care. We are seeking candidates with a vibrant personality, and dedication to delivering exceptional patient care. We are looking for candidates who will foster meaningful connections with our patients and forge strong partnerships with referring offices. The ideal candidate will flourish in a dynamic, cutting-edge environment, meeting patients with empathy and understanding.

REQUIREMENTS

Responsibilities:

1.

Patient Reception & Interaction:

2.

Scheduling & Calendar Management:

3.

Insurance Verification & Billing Support:

4.

Communication & Correspondence:

5.

Records & Documentation:

6.

Administrative Support:

7.

Patient Coordination & Follow-Up:

Requirements:

• High school diploma or equivalent
• Excellent verbal and writing skills
• Superior interpersonal and customer service skills
• Excellent listener
• Empathy for the needs of others
• Professional presence
• An enthusiasm for helping people
• Self-confidence
• Superior organizational skills
• Dedication- Proven experience in a healthcare or dental front office role (Oral Surgery experience preferred).
• Knowledge of insurance billing, HIPAA compliance, and patient scheduling software.
• Strong communication skills, with a patient-centered approach and a commitment to exceptional service.
• Detail-oriented, organized, and able to handle multiple tasks in a fast-paced environment.

Job Type:

Full-time Pay:

$19.00 - $29.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Medical Specialty:

Surgery Application Question(s): Are you willing and able to submit to a background check for a healthcare employee?

Work Location:

In person