Manager of Scheduling & Authorizations
EMERGEORTHO, P.A.
3 Wilmington, NC Job Details Full-time 2 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance Life insurance Pet insurance Qualifications Microsoft Excel Medical coding in physician offices Medical records Productivity software Full Job Description Organize, Lead, Impact
- Scheduling & Authorizations Manager Needed in the Coastal Region!
EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Coastal region is seeking a Manager of Scheduling and Authorizations to join their team at our Shipyard office. The Manager of Scheduling and Authorizations provides administrative support in daily operations, reporting, and supervision of the scheduling and authorization departments. Responsible for the oversight of surgical, procedure, and test scheduling and insurance prior authorizations. Works collaboratively with leadership, management, and providers to ensure scheduling is timely, efficient with authorization. Why Join EmergeOrtho? Hiring Immediately
- Start your journey with us right away! Great Team
- Be part of a collaborative, patient-focused team Excellent Benefits
- Comprehensive health, dental, vision, and more Who Should Apply?
If you're a detail-oriented leader who thrives in a fast-paced healthcare environment, excels at managing scheduling workflows and insurance authorizations, and is passionate about improving patient access and care coordination, we want to hear from you! Join a team where your expertise helps ensure patients receive timely, accurate care
- apply today and make an impact at every step of the patient journey!
Qualifications and Experience Bachelor's Degree preferred but not required Minimum 3 years of work experience in a physician's office, hospital, or equivalent setting Minimum 2 years' experience in a supervisory role Advanced working knowledge and experience with Microsoft Office 365. Highly proficient in Word, Excel, and PowerPoint Strong command of insurance policy, benefits, and associated authorization requirements Working knowledge of coding Proficient in documentation, computer systems, electronic health records Exceptional written and verbal communication skills Strong ability to prioritize and perform multiple projects concurrently Proven ability to take initiative, exercise sound judgment, and act with integrity and professionalism Responsibilities include but are not limited to Manages and oversees scheduling and authorization departments Develops protocols, policies, and workflows to enhance the functionality and efficiency of the scheduling and authorizations department Maintains accountability for productivity and performance standards within scheduling and authorization departments Advises leadership on necessary platforms, products, staffing resources Responsible for the supervision of department staff to include selection and training of new staff, performance review, disciplinary/performance improvement Works closely and effectively with the clinical team, business office and credentialing to ensure the highest quality of care and service are provided Serves as a liaison between external healthcare system managers and the practice Answer and direct patient inquiries appropriately, relay important information promptly, and clearly, and maintain confidently as needed Remains up-to-date on changes in regulatory requirements and payer-specific authorization requirements Reconciles monthly denials to identify trends and opportunities for improvement Other Follows all applicable department and practice policies and procedures Participates in professional development activities and maintains professional affiliations Maintains patient confidentiality; complies with HIPAA privacy and confidentiality guidelines established by the practice Maintains detailed knowledge of practice management and other computer software as it relates to job functions Participates in committee meetings to facilitate system changes Attends all regular meetings Maintains compliance with continuing education requirements to maintain current certifications, licensure, etc. Performs other duties as required and assigned by Manager, including schedule changes and travel to office locations as assigned From the mountains to the coast, EmergeOrtho is North Carolina's premier provider, recognized for offering world-class, comprehensive, and compassionate care serving patients with 67 locations in 28 counties. As the largest physician-owned orthopedic practice in the state and the 2nd in the country, EmergeOrtho's medical team includes upwards of 190 highly trained orthopedic specialists and nearly as many advanced practice providers. Our subspecialty orthopedic teams offer advanced expertise in conditions of the bones, muscles, and joints. Providing multiple locations, extensive orthopedic services including therapy, and focusing on continuity of care are among the top priorities of EmergeOrtho.
Please visit https:
//emergeortho.com/careers/ for additional information or to apply directly. EmergeOrtho, P.A. complies with applicable civil rights laws and does not discriminate based on race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy, childbirth and related conditions, including but not limited to, lactation, disability, veteran status, genetic information, or any other class protected by the state or local law. We are committed to the core values of Quality, Innovation, Compassion, Community, Education, Integrity, Teamwork, Diversity, and Inclusion.
https:
//emergeortho.com/non-discrimination-notice/
Benefits:
401(k) Retirement plan Health Insurance Dental Insurance Vision Insurance Flexible spending account Health savings account Paid time off Holiday Pay Employee Assistance Program Life Insurance Short Term Disability Long Term Disability Pet Insurance Milestone Bonus Program For more information: https://emergeortho.com/jobs-in-healthcare/our-benefits/
Note:
Available benefits based on hours worked per week.
