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Patient Care Coordinator
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Optimum Therapies
Mandan, ND (In Person)
$41,600 Salary, Full-Time
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Job Description
Patient Care Coordinator Optimum Therapies of North Dakota - Mandan, ND Optimum Therapies of North Dakota is a locally owned, therapist-led physical therapy practice dedicated to helping people move better, feel better, and live better. With multiple clinic locations across North Dakota and Wisconsin and a team of more than 85 employees, we are committed to providing exceptional care while creating a positive and supportive workplace for our staff. We are currently seeking a full-time Patient Care Coordinator to join our Mandan clinic team. As a Patient Care Coordinator, you are the first point of contact for our patients and play a key role in creating a welcoming, organized, and positive experience from the moment they walk through our doors or call our clinic. What You'll Do A typical day may include:
- Greeting and communicating with patients to provide a positive, supportive experience
- Scheduling patient appointments and managing daily clinic flow
- Answering incoming phone calls from patients and physician offices
- Collecting insurance co-pays and private payments for services
- Entering and maintaining accurate patient information in our systems
- Assisting with patient room changes and coordinating clinic activity
- Collaborating closely with therapists and support staff to ensure excellent patient care Schedule & Work Environment
- Approximately 36-40 hours per week
- Monday through Friday
- Clinic hours range from 7:00 a.m. to 6:00 p.m.
- No evenings, weekends, or holidays
- Team-focused environment that values flexibility, support, and work-life balance What We're Looking For
- A friendly, patient-focused mindset with excellent communication skills
- Comfortable using computers and multiple software systems
- Ability to multitask, stay organized, and adapt in a fast-paced environment
- A team player who is willing to jump in and help where needed
- Honest, dependable, and trustworthy
- Previous experience in a healthcare, administrative, customer service, or reception role is preferred but not required
- Someone who is looking to grow with our team and contribute to a positive, patient-focused clinic culture. Compensation & Benefits
- Competitive starting wage of $19.00-$21.00 per hour based on experience
- Medical and dental insurance options
- Employer-paid life and long-term disability insurance
- Paid holidays and paid time off
- 401(k) with employer match
- Voluntary insurance options
- Family-friendly, community-focused culture Ready to Apply?