Patient Care Coordinator

West Morris Dental is a growing, patient-centered dental practice that prides ourselves on creating a warm, welcoming environment for everyone who walks through our doors. Our team is supportive, friendly, and committed to making each patient feel cared for from start to finish. We are seeking a friendly, upbeat, and reliable Front Desk Team Member to join our team. The right candidate will be the first point of contact for our patients, making them feel comfortable while keeping our front office running smoothly.

Responsibilities:

Greet patients with a warm, positive attitude Answer and manage phone calls, respond to patient inquiries, scheduling appointments, and assisting with inquiries. Maintain patient records, update information, and handle insurance verification. Schedule and confirm appointments also send reminders via text. Coordinate patient flow, ensuring smooth transitions between appointments. Assist with billing and payments, including processing insurance claims. Ensure the reception area is clean, organized, and stocked with necessary materials. Communicate effectively with patients, dentists, and other team members. Verify insurance and process patient information Assist with patient check-in and check-out Support the dental team with general administrative tasks

Requirements:

Previous experience working in a dental or medical office is preferred, but not necessary, willing to train the right candidate! Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Comfortable working with computers and dental software (Denticon). Knowledge of dental terminology, insurance processes, and patient care is a plus. Professional and friendly demeanor. Exceptional customer service skills with a friendly attitude towards clients. Bilingual candidates are highly encouraged to apply to enhance communication with diverse clientele. Ability to multitask in a fast-paced environment Team-oriented and dependable If you are passionate about providing excellent service to patients and have the experience we're looking for, please submit your resume to valentina@westmorrisdental.com We look forward to having you as part of our team!

Pay:

$19.00 - $23.00 per hour

Benefits:

401(k) Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person