Front Desk/Patient Experience Coordinator

Aesthetic Smiles of New Jersey is a leading multi-doctor cosmetic and restorative dental practice committed to exceptional patient care, advanced technology, and a first-class patient experience. We are currently seeking an experienced, highly organized, and personable Front Desk / Patient Experience Coordinator to join our growing team. This is not an entry-level receptionist position. We are looking for a polished professional who thrives in a fast-paced, patient-focused environment and understands how to create an outstanding experience from the very first phone call.

Responsibilities:

• Welcome patients warmly and professionally
• Answer phones with confidence, professionalism, and compassion
• Schedule and coordinate productive doctor and hygiene schedules
• Verify insurance benefits and review patient financial arrangements
• Present treatment plans and assist with case acceptance
• Manage patient follow-up and reactivation systems
• Coordinate communication between patients, doctors, and clinical team
• Maintain an organized and efficient front office environment
• Help create a five-star patient experience at every interaction

Qualifications:

• Minimum 2 years dental front desk experience preferred
• Strong understanding of dental scheduling and insurance verification
• Experience with treatment presentation and financial coordination
• Excellent communication and customer service skills
• Highly organized with strong attention to detail
• Professional appearance and positive attitude
• Ability to multitask and remain calm under pressure
• Eaglesoft, Dentrix, or similar dental software experience preferred

What We Offer:

• Competitive compensation based on experience
• Bonus opportunities
• Supportive and team-oriented culture
• Opportunity for long-term career growth
• Modern technology and systems
• Continuing education opportunities
• Work in a respected, high-quality cosmetic dental practice If you are someone who loves helping people, values professionalism, and wants to be part of a practice committed to excellence, we would love to meet you.

To apply, please send your resume and a brief introduction explaining why you would be a great fit for our team.

Pay:

$20.00 - $29.98 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off

Work Location:

In person