Patient Care Coordinator

Job Title:

Patient Care Coordinator Job Description The Patient Care Coordinator provides both patient care and front office support in a hospital setting, ensuring every patient and visitor receives courteous, timely, and professional service. This role combines direct interaction with patients, coordination of front desk activities, and support of financial and administrative processes, all while adhering to HIPAA guidelines and established office policies. The position offers opportunities for growth within a large hospital system and does not require weekend work. Responsibilities Receive and direct all communication courteously and consistently, following HIPAA guidelines and office policies at all times. Answer phone calls quickly, route them appropriately, and ensure messages reach the correct team members in a timely manner. Greet patients and visitors promptly in a courteous, friendly, and helpful manner, using direct eye contact and a welcoming demeanor to make them feel valued and important. Assist patients with the sign-in process and respond promptly to their needs and questions. Support financial responsibilities by staying up to date on reimbursement and billing procedures and applying them accurately in daily work. Accurately verify information on the Audit Journal and ensure records are complete and correct. Prepare bank deposits and credit card batches, and sign and date completed daily cash receipts in accordance with office procedures. Monitor general office supply inventory and equipment, working with team members to understand and fulfill their supply needs. Adapt quickly to changing patient needs and maintain a strong sense of accountability for improving the lives of patients and their caregivers. Collaborate closely with colleagues, demonstrating an exceptional focus on teamwork and a commitment to delivering high-quality care. Participate in ongoing education and training to maintain and improve knowledge and skills relevant to patient care and office operations. Travel to various locations as needed to support patient care and front office functions. Essential Skills Minimum of 1+ year of relevant experience in patient care and front office or a strong hospital externship. Experience providing both patient care and front office support in a healthcare or hospital environment. Strong patient-facing skills, including the ability to greet and assist patients and visitors in a friendly, professional, and respectful manner. Work Environment This role is based in a hospital setting within a large, established healthcare system that offers significant room for professional growth, including opportunities within a modern facility such as a dedicated patient care tower. The schedule does not include weekend work, supporting a balanced work-life routine. The position may require travel between various locations within the organization. The work involves frequent interaction with patients, visitors, and clinical staff in a fast-paced, team-oriented environment that emphasizes high-quality patient care and continuous learning. The dress code requires scrubs and closed-toe shoes. Job Type & Location This is a Contract position based out of Paramus, NJ. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Paramus,NJ.

Application Deadline This position is anticipated to close on Jun 12, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.