Director of Intake (ABA Experience Required)

Overview We are seeking a dynamic and experienced Director of Intake with a strong background in Applied Behavior Analysis (ABA) to lead our intake operations and ensure seamless onboarding of clients. In this pivotal role, you will oversee the entire intake process, coordinate with clinical and administrative teams, and manage resources to deliver exceptional service. Your leadership will drive efficiency, compliance, and quality assurance across all intake activities, fostering a welcoming environment for families and caregivers while maintaining adherence to healthcare regulations and best practices. This is an exciting opportunity for a motivated professional eager to make a meaningful impact in the field of behavioral health services. Responsibilities Lead and oversee the entire client intake process from initial contact through onboarding, ensuring timely and accurate documentation. Supervise intake staff, providing training, mentorship, and performance evaluations to promote a high-performing team. Collaborate with clinical teams to coordinate assessments, treatment planning, and resource allocation aligned with client needs. Manage medical office functions including scheduling, medical records management, and utilization of EMR (Electronic Medical Records) Oversee fiscal management including budgeting, billing processes, insurance verification, managed care coordination, and financial reporting. Maintain strong relationships with insurance providers and managed care organizations to facilitate authorization processes and reimbursement procedures. Utilize data analytics to monitor intake metrics, improve operational workflows, and enhance client satisfaction. Requirements Proven experience in medical office management or healthcare administration within behavioral health or related fields. Demonstrated supervisory experience leading teams in clinical or administrative settings. Experience managing budgets, financial management tasks including billing, coding, and utilization management. Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment. Exceptional communication skills to liaise effectively with families, clinical teams, insurance providers, and external partners. Join us as we strive to provide outstanding behavioral health services by leading our intake operations with energy and precision! This role offers an opportunity to shape the client experience from the very first contact while ensuring operational excellence across all facets of intake management.

Pay:

$65,000.00 - $85,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person