Behavioral Health Coordinator

Behavioral Health Coordinator 45 Jewett Avenue, Buffalo, NY 14214 $90,000 a year - Full-time $90,000 a year - Full-time

JOB SUMMARY

This position collaborates with the CCO, Medical Director, and Nursing Supervisor to provide leadership and oversight of the DART program, including policy and program development, supervision of staff, and oversight of service provisions. Ensures quality, person-centered, service provision and compliance with all applicable regulations and standards.

ESSENTIAL RESPONSIBILITIES AND DUTIES

Primary Responsibilities:

Maintains awareness of regulatory and clinical changes, trends, and unmet needs in behavioral health. Identifies impacts and opportunities for DART and uses this insight to further develop the program. Collaborate with the Program Director, Medical Director, and Nursing Supervisor to set clinical policy and standards. Develops and maintains policies and procedures, identifying and incorporating best practices and ensuring regulatory and accreditation compliance. Oversee provisions of all behavioral health and peer, ensuring services meet all applicable standards. Conducts in-service training programs for counseling staff. Analyzes counseling methods, procedures, and techniques to improve the quality of service. Ensure that service is delivered in a trauma-informed, person-centered approach. Assesses performances, identifies opportunities for improvement, and collaborates with others to implement changes. Coordinates the flow of information to appropriate sources (medical providers, regulatory agencies, etc.). Assigns cases to counselors and ensures appropriate caseloads. Ensures counselors and peers spend most of their time providing direct services to patients and meeting organizational targets. Approves treatment plans and works with counselors and peers to ensure services are provided in line with treatment plans. Review counselor documentation and evaluate staff. Chairs treatment team meetings and case review sessions. Prepares monthly reports on initial assessments and case conferences. Provides counseling and crisis intervention services as needed. Participates in organization committees as assigned (incident review, compliance). Serves as an administrative lead in the absence of the Program Director Satisfactory completion of mandatory trainings. Additional duties as assigned.

Supervisory Responsibilities:

Supervisor of counseling and peer staff and takes on the responsibility in accordance with the applicable laws and organizational policies and procedures. Interviews, hires, and trains staff. Plans and assigns workload. Completes performance evaluations, disciplinary actions, addresses complaints, and resolves problems.

QUALIFICATIONS

Education and Experience:

Master's degree in Social Work, Behavioral Health, Health, or Social Science of Psychology Field LCSW (Licensed Clinical Social Worker) strongly preferred LMSW (Licensed Master of Social Work) or CASAC (Credentialed Alcoholism & Substance Abuse Counselor) and pursuing licensure with strong relevant substance abuse treatment and supervision experience may be considered. Five (5) years' experience providing direct care services with Three (3) years of supervisory experience.

Skills and Abilities:

Ability to read, analyze, and interpret common scientific and technical journals and regulatory documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community. Ability to write reports and correspondence. Ability to effectively present information to management, public groups, and interested healthcare professionals, and to establish and maintain rapport with clients. Ability to calculate figures and amounts; knowledge of statistical methods. Ability to define problems, collect data, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables. Ability to perform research according to professional formats and standards. Knowledge of basic principles, practices, and techniques used in substance abuse counseling. Demonstrate ability to develop and carry out treatment plans in a clinical setting. Tact, good judgment, initiative, resourcefulness, and understanding of the principals of medical confidentiality.

Physical Demands:

Ability to speak and listen Ability to speak Spanish (bilingual) to deliver services is desired To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

QUALIFICATIONS

Education and Experience:

Master's degree in Social Work, Behavioral Health, Health, Social Science of Psychology Field LCSW (Licensed Clinical Social Worker) strongly preferred LMSW (Licensed Master of Social Work) or CASAC (Credentialed Alcoholism & Substance Abuse Counselor) and pursuing licensure with strong relevant substance abuse treatment and supervision experience may be considered. Five (5) years' experience providing direct care services with Three (3) years of supervisory experience.

Skills and Abilities:

Ability to read, analyze, and interpret common scientific and technical journals and regulatory documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community. Ability to write reports and correspondence. Ability to effectively present information to management, public groups, and interested healthcare professionals, and to establish and maintain rapport with clients. Ability to calculate figures and amounts; knowledge of statistical methods. Ability to define problems, collect data, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables. Ability to perform research according to professional formats and standards. Knowledge of basic principles, practices, and techniques used in substance abuse counseling. Demonstrate ability to develop and carry out treatment plans in a clinical setting. Tact, good judgment, initiative, resourcefulness, and understanding principals of medical confidentiality.

Physical Demands:

Ability to speak and listen Ability to speak Spanish to deliver services is desired