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Hospitality Manager
Job
Diamond on Seneca
Burdett, NY (In Person)
$46,800 Salary, Full-Time
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Job Description
Job Summary We are seeking a Hospitality Manager to lead our guest services and operations team. In this pivotal role, you will oversee daily lodging operations, ensuring exceptional guest experiences while managing staff. Your leadership will uphold high-quality service standards, and foster a welcoming environment that exceeds guest expectations. If you thrive in fast-paced hospitality settings and possess a passion for delivering memorable experiences, this is your opportunity to make a significant impact. Duties Supervise and coordinate operations to ensure smooth guest interactions. Lead and motivate a diverse team of hospitality staff, providing training and guidance in customer service, guest relations, and hotel management best practices. Oversee hotel operations such as guest services to maintain high standards of hospitality excellence. Handle guest complaints or issues promptly with professionalism and empathy to uphold the reputation of the property. Qualifications Supervisory experience Customer service experience