medical office administrator/ clerk

Job Summary We are seeking a motivated and detail-oriented Medical Office Administrator/Clerk to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring smooth clinic operations through efficient administrative support. Your expertise in medical billing, coding, and electronic health record (EHR) systems will contribute to delivering exceptional patient service and maintaining accurate medical documentation. This position offers an exciting opportunity to be part of a dynamic healthcare environment where your organizational skills and medical knowledge will make a meaningful difference. Responsibilities Manage patient scheduling, appointment confirmations, and clinic flow to optimize daily operations Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes Accurately review and process medical documentation, including care plans, progress notes, and referral forms Utilize EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix to input and retrieve patient information Conduct medical billing and collection activities using CPT coding, ICD-9/10 coding, and Medicare guidelines to ensure timely reimbursement Maintain organized medical records by filing documents electronically and physically while ensuring compliance with HIPAA regulations Answer multi-line phone systems with professional phone etiquette, schedule appointments, and assist patients at the front desk Support clinical staff with administrative tasks such as intake procedures, data entry, and office management duties Perform office management tasks including filing, faxing, copying, and managing office supplies to ensure a well-functioning clinic environment Qualifications Proven experience in a medical office setting or healthcare environment with strong clerical skills Knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft Familiarity with medical billing processes including CPT coding, ICD coding (ICD-9/10), and Medicare requirements Understanding of HIPAA regulations related to health information management and patient privacy Excellent communication skills with a focus on customer service and phone etiquette Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail Bilingual abilities are preferred but not required; proficiency in dental terminology or clinic experience is a plus Strong computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing) Experience with insurance verification procedures and familiarity with dental or medical office management software such as Eaglesoft or Dentrix is advantageousJoin our team to help deliver outstanding healthcare services through exceptional administrative support. We value proactive individuals who thrive in collaborative environments and are committed to providing compassionate care. This role offers an engaging work atmosphere where your organizational talents will directly impact patient satisfaction and clinic efficiency.

Pay:

From $21.00 per hour

Benefits:

Free parking Paid orientation

Work Location:

In person