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Job Description
Director of Case Management Tanglewood Manor | Culture Care Senior Living Jamestown, NY Tanglewood Manor is looking for a dedicated, organized, and compassionate Director of Case Management to join our leadership team. At Culture Care Senior Living, our mission is built around our seniors, our team, and the community we serve. We believe care is more than a task. It is a culture. We are looking for someone who understands that great care starts with strong communication, follow-through, and truly knowing the residents and families we serve. This is an important leadership role for someone who is dependable, resident-focused, and able to help keep care coordination moving in the right direction.
Responsibilities include:
Oversee resident case management and care coordination Support admissions, assessments, service plans, and resident transitions Ensure evaluations, documentation, and follow-ups are completed timely and accurately Communicate regularly with residents, families, physicians, hospitals, home care agencies, and outside providers Work closely with administration, nursing, personal care, admissions, and other department leaders Help identify resident needs and make sure the right services and supports are in place Participate in care conferences, family meetings, and quality improvement efforts Support compliance with company standards and regulatory requirements Help create a positive, organized, and resident-centered experience for seniors and families Be a steady resource and support for residents, families, and the care team The right candidate will have: Experience in assisted living, senior living, healthcare, social work, case management, admissions, or care coordination Strong communication and people skills Excellent organization and follow-through The ability to work well with residents, families, staff, and outside providers A compassionate, professional, and calm approach Strong attention to detail with documentation and resident needs Leadership experience preferred A genuine heart for seniors and a desire to make a difference Why join Tanglewood Manor and Culture Care Senior Living? Mission-driven company with a strong focus on seniors, team, and community Supportive leadership environment Meaningful work where you can make a real difference every day Opportunity to be part of a team that values communication, accountability, and compassion A culture where care is not just what we do. It is who we are. If you are a caring, dependable, and organized professional who wants to be part of a team that truly makes a difference, we would love to hear from you. Apply today to join Tanglewood Manor and Culture Care Senior Living.
Pay:
$55,000.00 - $65,000.00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance
