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Patient Care Coordinator - 3 yrs Healthcare Office
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Retina Vitreous Surgeons of CNY PC
Liverpool, NY (In Person)
$43,680 Salary, Full-Time
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Job Description
Patient Care Coordinator - 3 yrs Healthcare Office Retina Vitreous Surgeons of
CNY PC - 3.1
Liverpool, NY Job Details Full-time From $21 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance Life insurance Retirement plan Qualifications Medical scheduling High school diploma or GED Phone etiquette Medical terminologyFull Job Description Job Summary:
The Patient Care Coordinator will protect the health and safety of the patient and advocate to improve patient outcomes. Interacts with all members of the healthcare team to keep the lines of communication open. Responsible for coordinating information between patients and physicians/nurses within the clinical setting, ensuring everyone involved in the case is up to date with the latest patient information. Additional responsibilities include scheduling diagnostic testing outside of the practice with follow up to the patient regarding additional testing. Opportunities for professional development from Patient Care Coordinator to Ophthalmic Technician.RVS Mission Statement:
RVSCNY is dedicated to preserving and restoring vision through compassionate, cutting-edge care. We provide the highest standard of medical and surgical treatment for retinal disease, driven by clinical excellence, innovative research and patient centered care. Our mission is to improve the quality of life for every patient by delivering timely, personalized, and evidence-based retinal care in a respectful and supportive environment.Essential Job Duties and Responsibilities:
(Additional duties may be assigned)- Ability to answer phone calls.
- Ability to identify patient symptoms through telephone communication with proper documentation and recognizing next steps.
- Ability to coordinate with healthcare professionals.
- Ability to work well with others.
- Ability to use EMR.
- Ability to build positive relationships with patients.
- Ability to multitask in a fast-paced environment.
Education and Experience:
- High school diploma or general education degree (GED).
- Medical Assistant or equivalent.
- 3 years' healthcare office experience, preferred.
Equipment, Machines and Software Used:
Office Equipment:
Computer, printer, photocopier, telephone, fax machine.Computer Software:
Nextech and Outlook Knowledge, Skills, and Abilities:
- Excellent phone etiquette.
- Excellent customer service skills.
- Strong oral communication skills to interact with patients in a professional and helpful manner in person or over the phone.
- Ability to communicate with others in a courteous and professional manner.
- Ability to maintain patient confidentiality.
- Knowledge of patient care requirements before and after surgery.
- Must be detail-oriented and well organized.