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Patient Care Coordinator (Telehealth / Virtual Care) - PCC 0609 AB#02

Job

NavitasPartners

New York, NY (In Person)

Full-Time

Posted 2 days ago (Updated 15 hours ago) • Actively hiring

Expires 7/11/2026

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Job Description

Job Title:
Patient Care Coordinator (Telehealth / Virtual Care)
Location:
New York
NY 10017
Duration:
13 weeks
Schedule:
(11:00 PM - 7:00 AM, every other weekend) Role Summary The Patient Care Coordinator supports hospital-based telehealth and remote patient monitoring operations. This role focuses on continuous virtual patient observation, clinical escalation, and coordination of telehealth workflows to ensure patient safety and high-quality virtual care delivery. Key Responsibilities Monitor patients remotely for clinical and behavioral changes and escalate concerns to nursing/physician teams Support telehealth consultations, scheduling, and Epic-based virtual visit workflows Ensure smooth execution of virtual care sessions and troubleshoot platform/equipment issues Document patient behavior, interventions, and safety events (paper documentation) Perform quality checks, track performance metrics, and support program improvement initiatives Collaborate with clinicians, leadership, and technical teams on telehealth operations and workflows Provide training and real-time support for telehealth tools and processes Maintain compliance with HIPAA and hospital safety protocols Requirements Minimum 3 years of direct patient care experience At least 2 years of telehealth or remote monitoring experience Experience with EMR systems (Epic preferred) Background in patient safety, quality improvement, and clinical escalation Strong communication, multitasking, and problem-solving skills Associate's or Bachelor's degree in a health-related field (preferred) For more details reach at vgill@navitassols.com or Call / Text at 516-862-1203 .
About Navitas Healthcare, LLC:
It is a Joint Commission Certified / WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided, and your salary will be discussed upfront.