Clinical Lead

Job Title:

Clinical Lead Hours:

Monday - Friday 7:30am - 5:00pm with a one hour lunch

Reports To:

Office Manager Location:

Rome, NY & New Hartford, NY Summary of Company:

Are you ready to work one-on-one with patients and parents? Are you the type of person that knows how to work hard in a fun environment? Do you have good character and want to work where the patient is ALWAYS number one? Brite Orthodontics has an opportunity of a lifetime! Brite Orthodontics creates beautiful smiles while building long lasting relationships! We strive to provide a positive and pleasant orthodontic experience to all our patients. Responsibilities & Duties Clinical Perform the duties of a clinical assistant as needed. Prepare and maintain dental instruments, supplies and equipment Greet and seat patients Evaluate patient oral hygiene and cooperation Take dental x-rays Take impressions scan and print images/photographs Prepare teeth for bonding Other duties may be assigned Troubleshoot problems in the clinical area. Ensure each team member is performing his/her duties. Serve as the doctor's advocate in the clinic. Inform the doctor of any problems. Make clinical decisions regarding replacement of bands, bonds, etc. if the doctor is involved in patient care away from the treatment area or monitor assistant's decisions as they are made. Communicate with other chairsides regarding failed appointments, canceled appointments, or late patients. Practice Management Set and monitor goals jointly with the team and Doctor. Oversee that all protocols for clinical procedures are written and adhered to. Oversee that all protocols for sterilization procedures are written and adhered to. Keep the clinical manual updated. Lead team meetings effectively. Maintain inventory for clinical supplies or delegate if appropriate. Practice Promotion Develop and implement approaches to attract a constant flow of new patients and to maximize referrals Maintain good relationships with referring dentists and other professionals in the community Develop patient contests to promote compliance. Staff Management Recruit and interview potential new clinical staff members. Make recommendations to the doctor for hiring, corrective action, and terminations for clinical team members.. Proactively and constructively, resolve personnel issues within the clinical team with the involvement of staff and the doctor as necessary. Maintain and help enforce personnel policies for clinical staff Assist the doctor with clinical staff performance reviews Assist in defining job descriptions with the input and assistance of the staff and doctor Assign non-patient job duties Participate in and share any discussions with the patients regarding compliments and complaints Determine day-off coverage of schedule with assistance of Office Coordinator Suggest incentives to promote teamwork and constant practice growth Supervision, Education, and Training of Staff Provide educational opportunities through literature review and seminars to inform staff of new techniques, appliances, and trends in the profession. Train new clinical staff Structure educational plans for self and staff to maintain the highest level of expertise in clinical functions Promote open communication and feedback from staff regarding new suggestions, information learned, and problem resolutions Work closely with the Office Coordinator and Doctor to ensure overall practice is cohesive, delivering the highest level of patient quality care, efficient, and effective Orient and train new clinical assistants. Review Orientation Checklist with each new clinical hire. Check that the clinical assistants perform their tasks to the standard set. Maintain the scheduling of all full time and part time Dental Assistants for clinical duties. Plan regular meetings to evaluate beginning and final records so staff can learn what works and what doesn't work in treatment. Set up regular performance reviews for each clinical team member with the doctor at least once a year. Organize in-house educational seminars and training as needed for members of the clinical team. Be certain all staff know what to write on the bracket table cover before the doctor comes over to the chair. Lead the clinical staff in a manner that promotes teamwork, cooperation, and understanding. Be an active participant in staff meetings and committee meetings. Perform other tasks as assigned by the doctor. Work cohesively with fellow team members to provide an atmosphere of trust, mutual respect, and cooperation. Other duties may be assigned Skills /

Abilities:

Proficiency in all clinical skills. Good interpersonal skills to maintain smooth running team environment throughout the office Effective skills to inspire and motivate staff. Organizational skills.

Writing Skills:

Composition, grammar, and spelling skills to prepare and update manuals Effective verbal skills to train, to coach staff, and to communicate to Doctor, referring dentists, parents, and patients.

Computer Skills:

Proficiency in electronic treatment card and Microsoft Word.

Problem Solving:

Effective conflict resolution, problem identification, problem resolution, and decision making skills Education /

Experience:

Minimum of two years experience in management and two years experience in an orthodontic practice. •Please submit resume with application•

Job Type:

Full-time Pay:

$65,000.00 - $75,000.00 per year

Benefits:

401(k) Health insurance Paid time off

Work Location:

Multiple locations