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Operations Manager - - Upstate Neurological Institute Neurology and Neurosurgery

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SUNY Upstate Medical University

Syracuse, NY (In Person)

Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/20/2026

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Job Description

Operations Manager
  • Upstate Neurological Institute
  • Neurology and Neurosurgery SUNY Upstate Medical University
  • 3.
6 Syracuse, NY Job Details Full-time 2 hours ago Qualifications Streamlining administrative processes as a healthcare practice manager Clinical staff performance evaluation Team member evaluation Patient flow optimization Clinical staff policy implementation Health information process improvement Finance Managing healthcare operations budgets Operational management Medical coding Coaching Staff scheduling Workplace dispute resolution Performance feedback (performance evaluation method) Mid-level Medical billing compliance oversight Disciplinary action management Hiring Policy & process development Professional development support EHR change management Overseeing payroll Continuous clinical improvement initiatives Recruiting Organizational skills Interdisciplinary policy and procedure development Healthcare regulatory compliance policy development Budget management in healthcare Healthcare policy development 4 years Full Job Description Syracuse Management & Professional Full-time Opening on: Jun 17 2026 UHCC
  • Neurology State of New York TH Staff Associate, NSSL4 89871 UUP (State University Professional Services Unit)
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Job Summary:
The Operations Manager is responsible for oversight of day to day administrative operations in multiple assigned clinics in multiple assigned locations ensuring ongoing compliance with all regulatory standards. Personnel management to include hiring, performance reviews, training, coaching, staff scheduling, payroll, conflict resolution and disciplinary measures. Works closely with clinic medical directors, providers, MSG, nursing and support staff, and with Hospital Finance, Hospital Administration, UUMAS, MSG, IMT, HIM, Patient Access Services, Lab, Radiology and other departments to ensure smooth clinic operations and billing. Recommends and implements policies, procedures, and EMR system changes. Affects operational improvements as necessary to ensure regulatory compliance. Ensures QI/PI initiatives are developed to facilitate patient flow and collection of registration information for delivery/billing for services. Establishes front end activities for new programs/services. Monitors FTE's and expenses for budget planning. Supports operations for hiring, monitoring compliance with completion of performance evaluations and mandatory competencies, assisting with the development of policies and procedures, and other administrative support as needed.
Minimum Qualifications:
Bachelor's degree with a minimum of 4 years of progressive related experience OR Associates degree and 6 years of progressive related experience required. Prior supervisory experience required. Exceptional verbal and written communications skills required. Excellent organizational skills required.
Preferred Qualifications:
Knowledge of billing and coding processes preferred.
Work Days:
M
  • F Days Message to
Applicants:
This position covers the Upstate Neurology and Neurosurgery clinics.
Recruitment Office:
Human Resources We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.