Operations Manager, Licensed Home Health Care Agency

Operations Manager, Licensed Home Health Care Agency Visiting Nurse Services Westchester - 3.3 White Plains, NY Job Details Full-time $60,000 - $73,000 a year 20 hours ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance 403(b) Life insurance Qualifications Collaborate with healthcare professionals Home care experience Community partnership development Staff supervision Microsoft Excel Medical software Managing healthcare operations budgets Quality of care (regulatory compliance area) Team leadership Operational management Operations coordination Service scheduling Regulatory compliance Social service program staff supervision Patient management software Team scheduling Mid-level Performance management Team development Hiring Analysis skills Professional development support Financial operations management Bachelor's degree Team training Client management Healthcare practice operations management Mentoring Healthcare quality assurance policy development Leading team collaboration initiatives Full Job Description Operations Manager, VNSW@HOME (LHCSA) The VNSW at Home Operations manager is responsible for overseeing the daily operations of the licensed home care services agency. This role ensures that all services in compliance with regulatory standards and align with VNSW at Home's mission of providing high quality care to clients in their homes. The Operations Manager will lead a team of care staff, manage budgets, and implement operational strategies to enhance the delivery of services. We are an organization that is well known in the community as a desirable place to work. VNS Westchester is a place that current employees consider their home away from home. At Visiting Nurse Service Westchester, that is our mission, to maintain our standing as a

DESTINATION EMPLOYER

. We have one of the top benefits packages in the industry! "

WE TAKE CARE OF OUR PEOPLE!

" Key responsibilities:

Management and Leadership:

Supervise and mentor staff, including hiring, training, and performance management. Foster a positive work environment that encourages teamwork and professional growth. Ensure staff compliance with all VNSW policies, procedures, and regulatory requirements.

Operational Oversight:

Oversee scheduling and coordination of care services to ensure effective delivery. Develop and implement operational policies and procedures to enhance efficiency and quality of care. Monitor service delivery and client satisfaction, addressing any concerns or issues promptly. Financial Management Assist in budget preparation and management, ensuring adherence to financial guidelines. Implement quality assurance programs to monitor and improve service delivery. Conduct regular audits and evaluations to ensure high standards of care. Client Relations and Community Engagement Act as a liaison between clients, families, and healthcare providers to ensure coordinated care. Build and maintain relationships with community organizations and referral sources. Participate in community outreach programs to promote agency services.

QUALIFICATIONS

Bachelors Degree preferred Experience in management in a healthcare or homecare setting. Knowledge of homecare regulations, industry standards, and best practices. Strong leadership skills Excellent communication skills and interpersonal skills. Strong analytical and problem solving abilities. Proficient in Excel, Microsoft, and home care management software.

Base Salary:

$ 60k to $73k on experience Benefits include: Medical Dental Vision Pension Life insurance Tuition Reimbursement Long Term Disability Short Term Disability Generous PTO policy 403B Annuity Vi1G9yLSzD