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Patient Care Coordinator - General
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Ohio Audiology Associates
North Canton, OH (In Person)
$41,600 Salary, Full-Time
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Job Description
Overview Join our dynamic healthcare team as a Patient Care Coordinator - General, where you will play a vital role in delivering exceptional patient experiences and ensuring smooth clinic operations. This energetic position offers the opportunity to coordinate patient appointments, manage administrative tasks, and serve as a friendly, knowledgeable point of contact for patients and staff alike. If you thrive in a fast-paced environment and are passionate about providing compassionate care, this role is perfect for you! Duties Greet patients warmly and verify their appointment details to ensure accurate scheduling. Manage patient check-in and check-out processes efficiently, maintaining a welcoming atmosphere. Assist with appointment scheduling, rescheduling, and cancellations using medical office software. Collect and update patient information, including insurance details and medical history, with precision and patient payments. Support medical staff by preparing patient charts, handling correspondence, and managing documentation including insurance claim filing and management. Answer phone calls promptly, address patient inquiries clearly, and direct calls to appropriate team members. Maintain a clean and organized front office environment to promote professionalism and efficiency. Experience Prior experience working in a medical or customer service office setting is highly preferred. Familiarity with medical terminology to facilitate effective communication within healthcare teams. Proven ability to provide excellent medical administrative support in a busy office environment. Strong office experience with proficiency in scheduling software and electronic health records (EHR). Insurance processing experience if possible. This role offers an engaging work environment where your organizational skills and compassionate approach will make a meaningful difference in patients' lives. We value energetic individuals eager to contribute to a supportive healthcare community!