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Marketing & Patient Services Coordinator
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University Urgent Care and Pharmacy
Toledo, OH (In Person)
$45,663 Salary, Full-Time
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Job Description
Marketing & Patient Services Coordinator University Urgent Care and Pharmacy Toledo, OH Job Details Full-time $14.13 - $29.06 an hour 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount 403(b) Opportunities for advancement Flexible schedule Qualifications Brand awareness strategy High school diploma or GED Organizational skills Newsletters (communication methods) Business Associate's degree Full Job Description Job Overview We are seeking a dynamic and proactive Marketing & Patient Services Coordinator to join our healthcare team. This role is vital in enhancing patient engagement, managing marketing initiatives, and ensuring seamless communication between patients and the organization. The ideal candidate will be energetic, detail-oriented, and passionate about delivering exceptional service while driving innovative marketing strategies. You will be responsible for developing multichannel marketing campaigns, managing digital content, and supporting patient services to foster a welcoming environment. This paid position offers an exciting opportunity to make a meaningful impact on patient experiences while honing your marketing expertise. Duties Develop and execute comprehensive marketing strategies across digital and print channels, including social media marketing, email marketing, and advertising sales efforts. Manage content creation for websites, blogs, newsletters, and social media platforms using tools like WordPress, Adobe Creative Suite, and HTML to ensure engaging and accurate messaging. Optimize online presence through SEO techniques and Google Analytics insights to increase visibility and patient outreach. Coordinate advertising campaigns on platforms such as Facebook Advertising and Google AdWords to attract new patients and promote services. Conduct research on market trends, competitor activities, and patient preferences to inform targeted marketing initiatives. Support patient services by providing clear communication, scheduling assistance, and ensuring a positive experience during visits. Track campaign performance using analytics tools to measure ROI and adjust strategies for maximum effectiveness. Skills Strong knowledge of digital marketing channels including SEO, social media marketing, content marketing, and performance marketing. Proficiency in Adobe Creative Suite (Photoshop, Illustrator), WordPress, HTML, and marketing automation tools. Experience with E-commerce platforms and B2B marketing strategies to expand outreach efforts. Excellent copywriting skills with the ability to craft compelling messages for diverse audiences. Familiarity with Google Analytics, Google AdWords, Facebook Advertising, and print advertising methods. Ability to conduct thorough research and analyze data to inform decision-making processes. Strong organizational skills with experience in product management, budgeting, and sales support. Join us as a Marketing & Patient Services Coordinator to help elevate our organization's presence while delivering outstanding service that puts patients first! About Us Unity Urgent Care & Pharmacy is a growing healthcare organization dedicated to providing high-quality, patient-centered care through urgent care, pharmacy, wellness, infusion, and aesthetic services. We are seeking an energetic, organized, and customer-focused individual to join our team as a Marketing & Front Desk Coordinator. Position Summary The Marketing & Front Desk Coordinator will play a key role in creating an exceptional patient experience while helping promote our services throughout the community. This position combines front office responsibilities with marketing and community outreach activities. Responsibilities Front Desk Duties Greet and check in patients professionally and courteously. Answer incoming phone calls and assist patients with scheduling appointments. Verify patient information and insurance details. Collect payments and maintain accurate records. Assist with patient registration and intake forms. Maintain a clean and organized reception area. Coordinate communication between patients and clinical staff. Assist with administrative and office support tasks as needed. Marketing Duties Assist with social media content creation and posting. Take photos and videos for marketing campaigns and community outreach. Coordinate marketing events, health fairs, and community partnerships. Distribute promotional materials to local businesses, schools, and organizations. Help manage online reviews and patient engagement. Assist in creating flyers, newsletters, and promotional content. Support grand opening events, wellness programs, and special campaigns. Track marketing activities and community outreach efforts. Qualifications High school diploma or equivalent required. Associate's or Bachelor's degree in Marketing, Business, Healthcare Administration, or related field preferred. Graphic design experience (Canva, Adobe Creative Suite, etc.). Previous healthcare, customer service, or marketing experience preferred. Strong communication and interpersonal skills. Proficiency with Microsoft Office and social media platforms. Excellent organizational and multitasking abilities. Ability to work independently and as part of a team. Professional appearance and positive attitude. Preferred Skills Experience in healthcare or medical office settings. Social media marketing experience. Community outreach and networking experience. Bilingual candidates are encouraged to apply. Benefits Competitive hourly compensation. Opportunities for professional growth and advancement. Supportive team environment. Employee discounts on select services. Opportunity to make a meaningful impact in the community. How to Apply Please submit your resume and a brief cover letter outlining your experience and interest in joining Unity Urgent Care & Pharmacy. Unity Urgent Care & Pharmacy is an Equal Opportunity Employer.