Patient Services Coordinator

Patient Services Coordinator Springfield, OR Job Details Full-time $19 - $31 an hour Benefits 401(k) Qualifications Microsoft Excel Microsoft Outlook Achieving HIPAA compliance Phone communication Maintaining patient confidentiality Medical office experience HIPAA Mid-level Medical scheduling High school diploma or GED Medical records Patient interaction Typing Phone call management Care coordination

Full Job Description Overview:

Surgery Scheduler - Breast Surgery The Willamette Valley Cancer Institute and Research Center is looking for a Surgery Scheduler to join our phenomenal team! This role schedules surgeries for patients in an efficient and timely manner as well as answering, screening, and directing all incoming calls to appropriate personnel relaying messages between patients and clinical staff. This role also supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values. The general pay scale for this position at WVCI is $19.00-$31.00. The actual hiring rate is dependent on many factors, including but not limited to: prior work experience, education, job/position responsibilities, location, work performance, internal equity, etc.

Employment Type :

Full Time, 1.0

FTE Benefits :

M/D/V, Life Ins., 401(k)

Location :

Springfield, OR Responsibilities:

Coordinate surgery dates based on surgeon availability, patient needs, and operating room access. Ensure all necessary medical records, imaging (e.g., MRI, CT), and lab results are available and reviewed before scheduling. Manage co-surgeries involving multiple specialists (e.g., breast surgeon and plastic surgeon for reconstruction), which require aligning multiple schedules. Use multiple electronic systems to log and manage surgical schedules. Surgery scheduling and care coordination with local hospitals and surgery centers. Schedules returning appointments in accordance with physician and/or office guidelines. Provides patients with appointment details such as time, location, directions, instruction sheets, and other details. Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records. Other duties as requested or assigned. May type memos and forms.

Qualifications:

High school diploma or equivalent required. Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required. Medical office experience preferred. Must be organized and detail oriented. Surgery scheduling experience strongly preferred. Must successfully complete required e-learning courses within 90 days of occupying position.

Demonstrates Adaptability:

Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility.

Shows Work Commitment:

Sets high standards of performance and works efficiently to achieve them. Commits to

Quality:

Emphasizes the need to deliver quality products and/or services.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing, sitting, or walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

WORK ENVIRONMENT

The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.