Nursing Supervisor, Hospice

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

JOB SUMMARY

The Hospice Supervisor oversees staff and is responsible to assure that staff follow policy/ and procedures and all state, local and federal rules and regulations. The supervisor is responsible to assure all accreditation standards (ACHC) are followed. Oversees Hospice staff and in coordination of hospice care. Nursing supervisors demonstrate competency and skills to ensure that care is provided to patients served in a professional and clinically competent manner.

JOB DESCRIPTION

Coordinates and supervises aspects of the provision of care for hospice patients under the agencies care. Acts as a liaison between medical leadership and Hospice staff in coordinating Hospice care. Under the direction of Patient Care Manager serves as an operational and clinical resource in decision making and other issues affecting patient care, psychological and emotional care and spiritual aspects of care for all Hospice patients. Facilitates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated. Provides clinical supervision of the nursing team in home health and oversees caseload and scheduling under the direction of the Patient Care Manager. As delegated by the Patient Care Manger monitors patient clinical records to assure all requirements are met. Provides feedback to the Patient Care Manager regarding employee competency and performance for employees supervised. Provides individual counseling and supervision as needed to hospice team members. Woks as a member of the interdisciplinary hospice team to assure that desired outcomes and quality standards are met. Keeps Patient Care Manger appraised of department issues/concerns. Participates interviews of new applicants as requested by Patient Care Manger. Contributes to staff orientation and annual appraisals for staff as assigned by Patient Care Manager. As requested by Patient Care Manager, may conduct a direct in-home visit and evaluation for staff. Understands COP's and ACHC accreditation standards for hospice. Provides direct nursing services to patients in their place of residence on an as-needed basis. Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external). Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Complies with Network and departmental policies regarding attendance and dress code.

PHYSICAL AND SENSORY REQUIREMENTS

Ability to lift 20-50 pounds. Constantly standing and walking Frequent Reaching Above the shoulder, twisting, bending/stooping, repetitive movements of elbows/fingers, repetitive movements of wrists, kneeling/climbing /squatting Visual and auditory acuity are required to provide comprehensive care

QUALIFICATIONS EDUCATION

Registered nurse (BSN preferred) with current license to practice in the State of Pennsylvania

TRAINING AND EXPERIENCE

Prior Supervisor experience preferred. Hospice experience preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer. Founded in 1872, St. Luke's University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network's service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke's hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke's Children's Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare's five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World's Best Hospital. The Network's flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING

HOSPITAL IN THE COUNTRY.

In 2021, St. Luke's was identified as one of the 15 Top Health Systems nationally. St. Luke's is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke's has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke's was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke's was named a Top Workplace in New Jersey for the third year in a row. Learn More Here.