Field Service Coordinator - Urgently Hiring

Location:

Lewistown, PA (Field-Based)

Pay:

$20.00 - $21.00 per hour

Job Type:

Full-time Job Summary We are seeking a dedicated and organized Field Service Coordinator (FSC) to join our home health team in Lewistown. You will serve as the vital link between our clinical staff, patients, and their families. Your primary goal is to ensure that our patients receive high-quality care through seamless scheduling, effective communication, and proactive problem-solving in the field.

Key Responsibilities Scheduling & Coordination:

Manage and optimize daily schedules for field staff to ensure all patient visits are covered and compliant with care plans.

Field Support:

Act as the primary point of contact for field clinicians regarding schedule changes, patient status updates, or logistical hurdles.

Patient Advocacy:

Maintain regular contact with patients and families to confirm satisfaction, address concerns, and communicate any changes in the service schedule.

Documentation & Compliance:

Ensure all scheduling data, clinician notes, and patient records are accurately maintained in the Electronic Medical Record (EMR) system in accordance with agency policies and state regulations.

Referral Management:

Assist in processing new patient referrals and coordinating the initial start-of-care visits.

Qualifications Education:

High School Diploma or equivalent required (Associate's degree in healthcare administration or related field preferred).

Experience:

1-2 years of experience in healthcare coordination, scheduling, or a similar administrative role (Home Health or Hospice experience is a major plus).

Skills:

Proficiency in healthcare scheduling software and Microsoft Office Suite. Strong geographical knowledge of Lewistown and the surrounding Mifflin County area . Excellent communication skills with the ability to handle stressful situations with empathy and professionalism. Benefits Competitive hourly pay. Health, Dental, and Vision insurance. Paid Time Off (PTO) and Holiday pay. Career advancement opportunities within a growing agency.

Pay:

$20.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

Home Health:

2 years (Required)

Work Location:

On the road