Healthcare Operations Manager

Healthcare Operations Manager 3.7 3.7 out of 5 stars 1101 Market Street, Philadelphia, PA 19107 Full-time Thomas Jefferson University and Hospitals 2,674 reviews Full-time Job Details Assumes responsibility for translating interrelated strategic initiatives into large, complex operational plans and programs for execution. In collaboration with executive team and leaders. This role plans, resources, implements, controls, and evaluates projects that supports the health system's strategic plan. Communicates regularly and often works one-on-one with senior leadership on a wide variety of topics and/or projects. Strategic thinking, flexibility, innovation, and creativity are critical to the role. Provides technical and organizational leadership in specific area(s) of specialization. Job Description Summary Assumes responsibility for translating interrelated strategic initiatives into large, complex operational plans and programs for execution. In collaboration with executive team and leaders. This role plans, resources, implements, controls, and evaluates projects that supports the health system's strategic plan. Communicates regularly and often works one-on-one with senior leadership on a wide variety of topics and/or projects. Strategic thinking, flexibility, innovation, and creativity are critical to the role. Provides technical and organizational leadership in specific area(s) of specialization. Job Duties Maintains cost control and evaluates budget needs for operations. Collaborates to establish plans consistent with mission, strategic operations, quality and safety improvement plan, and overall system goals. Manages and motivates multiple teams across several initiatives to achieve shared goal, while developing relationships with key stakeholders. Proactively communicates critical issues and intervenes accordingly, prepares and submits timely reports for operational review. Implements and adjusts workflows to streamline operations and corrective actions for cost control problems. Independently leads and facilitates initiatives, in collaboration with senior leaders, key stakeholders and network leadership working across multiple business areas and stakeholder groups. Provides data for developing project estimates by identifying phases and elements, personnel requirements, and costs. Effectively conducts written and oral project updates for senior management and other leaders. Maintains ongoing, proactive relationships with all relevant stakeholders. Recommends and submits for capital expenditures to promote safe and efficient care delivery and sound business operations. Recommends and implements new technology as needed to advance care and align with most progressive industry standards. Routinely reviewing data to identify gaps, inconsistencies, and errors to address them promptly. Minimum Qualifications Bachelor's Degree 5 years progressive experience in project management and/or hospital operations and 3 years direct management of large and complex projects Ability to work under pressure and meet close deadlines. Ability to identify business development and opportunities. Interpersonal skills and leadership to manage large, complex projects working effectively with internal and external executive personnel to accomplish organizational goals. Knowledge of healthcare work processes for all healthcare departments and divisions. Strong research and strategic analysis skills. Ability to use project management techniques to keep all teams aligned and focused on milestone level task reporting. Maintains appropriate confidentiality in working with stakeholders. Strong emotional intelligence and adept at relationship building. Preferred Qualifications Master's Degree with concentration in project management, business management or healthcare administration 7 years related job experience Additional Qualifications Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, •patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

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This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Work Shift Workday Day (United States of America) Worker Sub Type Regular Employee Entity Thomas Jefferson University Primary Location Address 1101 Market, Philadelphia, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.