Job Description
Care Manager Secured Alliance Denver, CO Job Details Full-time $60,000 - $70,000 a year 15 hours ago Benefits Mileage reimbursement Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Teamwork Client rapport building Care documentation Clinical case management Driver's License Case care planning Decision making Community relationship building Providing care for clients Care coordination Associate's degree Direct patient care in social services case management Full Job Description Secured Alliance is a mission-driven national nonprofit dedicated to protecting and working with people with disabilities. Good Shepherd Fund (GSF), a division of Secured Alliance, is seeking a compassionate, motivated Care Manager to join our team. This role is ideal for someone who values meaningful work, relationship-based service, and the opportunity to make a lasting impact on the lives of individuals and families we serve.
Care Management Responsibilities and Role Description:
Care Delivery:
Provide thoughtful, individualized care in alignment with organizational policies, leadership guidance, and applicable state laws. Each client is approached with respect, empathy, and attention to their unique needs. This includes monthly visits to clients, overseeing care services, attending planning meetings, and completing reports. Scheduling and Oversight:
Manage personal scheduling to ensure clients receive appropriate oversight and continuity of care. Flexibility and proactive planning are key to success in this role. This included tracking medical appointments, scheduling procedures, and creating care giver schedules. Flexibility and proactive planning are key to success in this role. Systems and Accountability:
Utilize organizational systems for documentation, billing, expense tracking, and case management to support accountability and transparency. This includes uploading visit notes, receipts, and communications with the Care teams. Productivity Expectations:
Care Managers are expected to log a total of 65 hours a month of direct patient contact, care, and coordination. Deadlines:
Timely completion of reports and billing is essential. When challenges arise, proactive communication with leadership is expected. This includes monthly deadlines for uploading visit notes as well as annual deadlines for court reports. Decision-Making Protocol:
The Care Manager will need to be able to prioritize various client needs as well as documentation deadlines. While documentation and administrative tasks are important, meeting human needs always comes first. Relationship Building:
Care Managers are expected to build trust with clients and families while representing Good Shepherd Fund with professionalism, kindness, and integrity. Care Managers foster meaningful connections with their clients and play a vital role in making the client feel connected and cared for. Community Engagement:
When appropriate, Care Managers support organizational growth by identifying potential referral sources and connecting them with regional leadership. They may also participate in community-based conferences and events to meet others in the field. Documentation:
Case Notes and Billing:
Accurate, timely documentation supports continuity of care, organizational sustainability, and responsible stewardship. Communication:
Care Managers maintain consistent communication with team members, leadership, and partners regarding care coordination, planning, and updates. Deadlines:
All documentation must be completed according to established timelines. Regional Support:
Team Collaboration:
Good Shepherd Fund values teamwork and mutual support. Staff are expected to assist one another during time off and high-need periods. Professional Support:
Care Managers are encouraged to share insight, encouragement, and practical guidance with colleagues. On-Call Responsibilities:
Care Managers participate in an on-call rotation and respond to urgent needs during assigned periods. On-call situations occur infrequently but are an important part of team support. Additional Expectations:
Organizational Culture:
Employees are encouraged to be curious, collaborative, and willing to support the broader team when needs arise. Supervisory Direction:
Occasional additional duties may be assigned based on organizational needs, and flexibility is appreciated. Professional Development:
GSF supports growth and learning. Team members are encouraged to pursue continued education, training opportunities, and skill development that strengthen both personal and professional growth. Position Requirements:
Candidates must have reliable transportation, a valid Colorado driver's license, and current automobile insurance. Travel includes daily commute to clients in the Denver metro area, with the occasional overnight trip for client care or team development (quarterly on average). Pay:
$60,000.00 - $70,000.00 per year Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Mileage reimbursement Paid time off Parental leave Vision insurance Education:
Associate (Required) Location:
Denver, CO 80222 (Required) Ability to Commute:
Denver, CO 80222 (Required) Work Location:
Hybrid remote in Denver, CO 80222
