Hospice Clinical Care Manager - Remote & Travel

Hospice Clinical Care Manager - Remote & Travel Gentiva - 3.1 Raleigh, NC Job Details Full-time 2 hours ago Qualifications Direct patient care Program management Clinical supervision Medicare RN License Hospice experience Regulatory compliance No experience needed Mid-level State healthcare regulations Team development CMS regulatory compliance RN experience EMR/EHR Continuous improvement Team management Decision making Care plan development Centers for Medicare and Medicaid Services (CMS) Clinical documentation Healthcare team management Home health Phone triage JCAHO Leadership 2 years Home & community care experience Staff development Full Job Description Lead Compassion. Inspire Excellence. Elevate Hospice Care. Remote position with some travel in North Carolina and South Carolina. We are seeking a Patient Care Manager Specialist to join our team, reporting to the Regional Director of Operational Excellence. This critical role is responsible for managing and overseeing patient care activities across assigned hospice markets to ensure delivery of high-quality care while supporting compliance with company policies and regulatory requirements. As a

Patient Care Manager Specialist, You Will:

Provide oversight for patient care delivery across designated markets Manage rescheduled, declined, missed, and reassigned visit requests based on clinical priorities Triage phone inquiries and medical concerns within scope of practice Facilitate Interdisciplinary Group (IDG) meetings, review patient conditions, and ensure accurate care planning Coach, evaluate, and support team members to ensure regulatory compliance and clinical best practices Promote documentation accuracy, compliance, and timeliness Help build a culture of continuous improvement, compassion, and accountability Support adherence to local, state, and federal regulatory requirements (Medicare, Medicaid, ACHC, JCAHO, etc.) Qualifications -

What You'll Bring:

Current RN license in state of residence and employment At least 3 years of direct patient care experience Minimum 2 years of experience in a hospice or home-based care setting Strong understanding of hospice principles, best practices, and regulatory compliance Ability to lead interdisciplinary meetings and support diverse clinical teams Excellent communication, problem-solving, and decision-making skills Detail-oriented with strong documentation and organizational capabilities Preferred Experience (Not required): Prior experience in clinical leadership or hospice program management Familiarity with IDG processes and electronic medical record systems Experience supporting multiple hospice sites or regions Advanced knowledge of CMS hospice regulations and audit preparedness Skilled at coaching staff and fostering professional development in clinical teams