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Job Description
TEAM LEAD - A/R MANAGED CARE
Schedule:
Full time, Mon-Thurs 8a-5p, Fri 8a-4p. Hybrid - 3 days onsite.
Annual salary:
$90-$100K.
OVERVIEW
Our client is an end-to-end anesthesia revenue cycle and practice management company with a track record and reputation for superior financial results. They provide exceptional service to 1,100 providers performing over 400,000 cases in over 60 hospital, ambulatory surgery and office facilities in the New York Metropolitan Region, including for their largest client, Northwell Health Anesthesia. They promote a production-oriented, collaborative and communal work environment and take pride in our focus on people and process design. Their company is undergoing a rapid growth phase and is ramping up hiring across all revenue cycle functional areas. Due to continuous expansion, they offer opportunities for professional growth to their employees. They make significant investments in the training and development of our employees, and we invite you to become a part of their high-performing team.
POSITION SUMMARY
TEAM
LEAD - A/R MANAGED CARE
We are currently seeking an experienced Team Lead - Managed Care to join the Managed Care Team in the Chappaqua, NY office. The Team Lead's primary responsibility is to perform managerial oversight of a book of assigned payors. Individual will lead a team of billing support team members to ensure superior reimbursement performance, working side by side with their support team in pursuit of outstanding accounts and overseeing the identification, escalation and resolution of issues.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Troubleshoots escalated claims and payor issues by communicating with Northwell Managed Care leadership and Network Management
Creates and submits accurate spreadsheets of outstanding accounts receivable to assigned payors and pursues balances owed
Generates, reviews and delegates reports from company's billing software
Assists in team member training, goal setting and performance assessment
Conducts regular meetings in support of billing team members and provides suggestions for improvement. Serves as a resource of knowledge and guidance
Prioritizes, leads and follows through on goals, projects and assigned initiatives
Communicates effectively with all stakeholders - internal staff, and external representatives and management of payors and clients.
Meets productivity standards
Performs routine audits
Solves difficult claims issues
Exhibits subject matter expertise
Leads the identification and tracking of trends, reports major issues and potential threats/opportunities to leadership
Establishes a positive culture. Emphasizes shared responsibility for managing outcomes by setting goals and establishing an approach of continuous improvement.
Conforms to all HIPAA laws and patient confidentiality requirements
Protects and safeguards company and patient information
Understands and complies with all policies and procedures in the Company Handbook
Carries out duties in compliance with all established policies and procedures including government, managed care and billing regulations and guidelines.
Completes other job-related tasks as assigned
Maintains a high standard of professional conduct at all times
QUALIFICATIONS
A minimum of 5 years of medical billing experience and well-rounded knowledge of the revenue cycle process, including familiarity with CPT and ICD10 codes, anesthesia preferred
Ability to accurately calculate expected payment amounts, based on multiple Managed Care Payor contracts and numerous rate structures
Appropriate computer hardware including secure Wi-Fi and double monitors to be able to work from home on hybrid basis
Prior accounts receivable experience working in fast paced, high volume medical billing environment
CORE COMPETENCIES
Problem solving skills and ability to deal effectively and efficiently with a high volume of denied or incorrectly paid claims
Ability to multitask and stay focused throughout the day to complete duties properly and meet company expectations
Maintain good work habits, including reporting to work on time and adhering to standard work, safety procedures and employee handbook.
Strong computer skills including MS Excel and proficiency working with large spreadsheets
Strong communication skills, both verbal and written
Accuracy and attention to detail, the ability to prioritize and organize work to meet strict deadlines
Must be motivated with a positive attitude and exceptional work ethic
BENEFITS
401(k)
Health insurance
Life insurance
Dental insurance
Vision insurance
Disability insurance
Flexible spending account
Paid time off
Pay:
$90,000.00 - $100,000.00 per year
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance