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Patient Care Coordinator

Job

Cedar Recovery

Remote

Full-Time

Posted 2 days ago (Updated 5 hours ago) • Actively hiring

Expires 6/28/2026

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Job Description

Cedar Recovery is a Level I outpatient addiction treatment facility that employs an array of evidence-based treatment modalities to provide an integrated model of care of medical, counseling, and therapeutic interventions to treat every patient's individual needs. Cedar Recovery has recently expanded to offer mental health services to internal and external clients. This position reports to the Office Coordinator. The purpose of this position is to serve as a Patient Care Coordinator for Cedar Recovery's mental health program. This position is being offered as a hybrid role. The expectation is that this role will be in office with some remote options available on a schedule determined by your supervisor. The responsibilities for this position include the management of patient administrative functions, including, but not limited to the following: This position will be expected to: Assisting patients with check-in (virtually), answering phones, performing new patient intakes calls, and scheduling new patient appointments. Executing and overseeing coordination of care documents on behalf of patients. Assist with internal referrals via Zoom video calls.
Education:
Experience:
Assist with collecting payments via Podium, phone, or zoom before seeing provider. Acts as support for the Office Coordinator and maintain day-to-day clinic flow through our mental health Zoom account. Assist with Prior Authorizations. Requirements Minimum of one year of experience with medical intake Minimum of one year of experience with an EMR system Ability to easily navigate technology. High school or equivalent (Preferred) Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 2 years (Preferred) Competencies Effective Knowledge The ability to navigate and effectively use Microsoft Office and EMR system. Accountability and Self-Management Accepts personal accountability for work and consequences. The ability to manage multiple projects that meet the standards of Cedar Recovery. Teamwork and Leadership The ability to collaborate and work with colleagues to achieve the Cedar Recovery mission of solving the opioid epidemic and repairing our communities by providing addiction treatment services that work. Communication Successfully communicate with employees at all levels of the organization on a regular basis - including via face to face, email and other technologies utilized by Cedar Recovery. Respectfully communicate with pharmacy representatives. Foster open dialogue and actively listen to others in order to build and maintain effective and respectful working relationships throughout Cedar Recovery. Innovation & Problem Solving Recommends, enhances, and/or implements quality improvement processes that have an impact on the mission of Cedar Recovery. Applies Creative thinking to develop new solutions.
Job Type:
Full-time Monday-Thursday (9 a.m. - 5 p.m.) Friday (9 a.m.-3 p.m.) •Hybrid schedule after training•